Sales Associate

EQ3 Canada; Montreal (administrative region); Hybrid; CAD 35,000 - 48,000; Full time

Benefits offered by this job

Paid time off and flexible work

Competitive compensation and benefits

Employee discount program

Job summary

EQ3 Canada is seeking a Sales Associate for our Montreal storefront on Boulevard St-Laurent. You will greet customers, help them discover items, and drive add-on sales in a welcoming home-like setting.

As part of the Retail Team, you’ll process transactions, reconcile end-of-day reports, maintain a neat store, and assist with returns. You’ll collaborate on promotions, customer events, and coordinate pickups with the warehouse to ensure accurate orders.

Qualifications

• Experience selling in a retail environment.
• High school diploma; post-secondary sales/retail education would be considered an asset
• Proficiency in retail operations and systems (Point of Sale, Microsoft Office)
• A high standard of quality when it comes to customer service, performance, accuracy, and sales goals

Responsibilities

• Act as an ambassador of the EQ3 brand, helping customers feel welcome and find items they need; suggest additional pieces for their dream space.
• Process payments at checkout and reconcile daily payments and store reports.
• Keep the storefront clean, organized, and visually appealing; handle returns and go-back items.
• Support promotions and customer events, and assist the warehouse team with client communications and scheduling pickups/deliveries.

Skills

Experience selling in retail

Self-motivation & organization

Persuasive communication

Customer service excellence

Education

High school diploma

Post-secondary sales/retail education (asset)

Tools

Point of Sale (POS) systems

Microsoft Office

Job description

EQ3 was born in opposition to trends, vowing instead to focus on timeless designs. We make furniture not fast, but to last. Our greatest hope is to have our pieces passed down like heirlooms. We pride ourselves on being innovators in our industry, and we believe that the more voices and choices we incorporate into our perspective, the better we’re able to find creative solutions for modern life. Everything we do is made in consideration of people, of the planet and of our space.

We are looking for an enthusiastic, collaborative individual to join our Retail Team as a Sales Associate.

THE DETAILS:

You’ll be joining our St Laurent team at 4428 Boulevard St-Laurent, Montréal, in a full-time capacity

• You’ll act an ambassador of our brand, taking care to ensure every customer feels like a guest in our home. It’s your job to give a positive first impression, find the items they need, and suggest additional items to help build their dream space
• Once their items have been selected, you’ll help customers check out and process their payment. At the end of the day, you’re responsible for reconciling daily payments and storis reports with total sales
• You’ll work with the team to keep the storefront clean, organized, and visually appealing. You’ll also handle return/go-back items
• You’ll support management in promotions and customer events, and support the warehouse team with contacting clients, scheduling pickups/deliveries, and ensuring the accuracy of orders

WHAT YOU BRING TO THE TABLE:

• Experience selling in a retail environment
• High school diploma. Post-secondary experience in sales and retail customer service would be considered an asset
• Proficiency in retail operations and systems (Point of Sale, Microsoft Office)
• A high standard of quality when it comes to customer service, performance, accuracy, and sales goals
• The ability to self-motivate, organize, and be persuasive in their communication style
• The ability to lift up to 40 lbs and stay on your feet for extended periods of time

WORK LIFE AT EQ3:

• A company that supports work-life balance with paid time off and flexibility
• Competitive compensation and benefit packages
• Employee discount program for products, wellness plans, group banking and more
• EQ3 Spirit Committee that promotes community engagement, rewards, and recognition for all employees
• Surround yourself with a community that supports professional growth and collaboration

CLOSING DATE

Open until filled