Sales Associate

Hot Topic; Mississauga; On-site; CAD 24,245 - 24,934; Part time

Job summary

A popular retail store in Mississauga is seeking a Sales Associate who is passionate about music and pop culture. In this role, you will provide exceptional customer service, maintain product displays, and assist with store operations. Candidates should have previous retail experience and strong communication skills. The position offers an hourly wage between $17.60 and $18.10, with the final salary depending on factors like education and experience. Join a team that values collaboration and fandom!

Qualifications

• Previous experience working in retail.
• Must be at least 16 years of age.
• Ability to lift boxes weighing up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience for customers.
• Maintain visual standards on the sales floor.
• Process sales transactions using the register.
• Communicate trends to management.
• Support maintenance of the store.
• Collaborate effectively with team members.

Skills

Customer service skills

Communication skills

Sales skills

Job description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

What You'll Do

• Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force.
• Cover the sales floor zone and ensure that assigned areas are up to visual standards.
• Work the register – you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup. Assist with planogram changes including store map, wall, fixture, & merchandising mix.
• Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners.
• Work with Store Management to ensure there's no misuse of store policy or theft.
• Support the maintenance of the store; you'll help keep the stock room organized and the store tidy.
• Smells like Team Spirit – you love communicating and working as a team to get the job done.
• Any other activities as assigned by your Store Leader.

What You'll Need

• Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
• Superpowers in providing customer service and selling.
• You’ll have to be at least 16 years of age to join the fandom force.
• Avenger-like collaboration and communication skills.
• Ready to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of merch that may weigh up to 50 pounds.

$17.60 - $18.10 an hour. Final salary may vary based on education, location, experience, training, and job requirements.