Sales Associate

Knix; Milton; On-site; CAD 30,000 - 50,000; Part time

Job summary

An innovative brand in intimate apparel is seeking a Permanent Part-Time Sales Associate to create a welcoming shopping experience. In this role, you will engage with customers, guide them through product selections, and ensure they leave feeling satisfied and valued. With a strong emphasis on teamwork and customer loyalty, you'll thrive in a dynamic environment that encourages personal growth and success. This is a fantastic opportunity to join a rapidly growing company that values inclusivity and supports its employees in their career journeys. If you're passionate about making a difference in the lives of customers, this role is perfect for you.

Benefits

Highly competitive compensation plus monthly bonus

Generous employee discounts up to 50%

Parental Leave Top-Up Program

Access to mental health & wellness platform

Opportunities for awards and recognition

Career advancement opportunities

Qualifications

• Previous experience in customer service is an asset.
• Warm demeanor with a 'get it done' approach.

Responsibilities

• Create a comfortable and uplifting experience for customers.
• Actively listen to customer preferences and recommend products.
• Ensure products are merchandised effectively to drive sales.

Skills

Customer Service

Team Collaboration

Problem Solving

Sales Skills

Education

High School Diploma

Job description

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

We are looking for a Permanent Part-Time Sales Associate who will create a comfortable and uplifting environment for customers as they explore the store and Knix’s product line. Actively listening to their needs and preferences, you expertly guide the customer experience from greeting to fit to purchase. You are intuitive, enthusiastic, and able to leverage your love for Knix to drive sales goals and enhance customer loyalty.

Knix Store Location: 13850 Steeles Ave Unit 518, Halton Hills, ON L7G 0J1

What's in it for you:

• Highly competitive compensation plus monthly bonus!
• Generous employee discounts that offer up to 50% on your favourite Knix products
• Parental Leave Top-Up Program
• Access to a mental health & wellness platform that offers therapy and coaching sessions
• A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• Opportunities for monthly, quarterly, and semi-annual awards and recognition
• Opportunities to advance in your career - We are growing!

About You:

• You have a pulse on what Knix customers want and know how to engage and delight them.
• You thrive in a dynamic environment and have the ability to think on your feet.
• You understand what we all experience in fitting rooms and are a natural at making others feel comfortable.
• You’re a born team player and always look for ways to help the group succeed.
• You’re passionate about our customers and inspired by Knix and our mission.

Responsibilities:

• Create a comfortable and uplifting end-to-end experience for all Knix customers.
• Actively listen to customer preferences and recommend products they’ll be sure to love.
• Lead product fittings to ensure customers buy the correct size the first time.
• Stay knowledgeable on our growing product assortment – and wear it, too!
• Ensure all products are merchandised effectively to reflect our brand and drive sales.
• Escalate any issues or opportunities as required to the Store Manager.
• Continually work to improve cleanliness, set-up and organization in all areas of the store.

Qualifications:

• Previous experience in customer service is considered an asset, but above all else, you are great with people and are passionate about delivering exceptional customer experiences.
• A warm demeanour with a “get it done” approach.
• You love being part of a team and are a great collaborator.
• Resourceful with a keen ability to effectively resolve customer issues.
• An affinity for our product line and a belief in the Knix mission!

Eligibility Requirements:

• Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older.
• Ability to lift and handle packages weighing up to 25lbs.
• Ability to move efficiently through the store for long periods of time and as needed for an entire shift.

#IND

How we Hire

Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.