Sales Associate

QE Home; Kitchener; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Extended health and dental benefits

Employee discount

EFAP (Employee & Family Assistance)

Job summary

QE Home is hiring a Sales Associate to warmly greet guests, guide them through our bedding and décor collections, and help find the perfect pieces for home comfort. You’ll contribute to a friendly, service-oriented shopping experience at our store and learn about our extensive product range.

Ideal candidates have 1+ year in retail or guest service, strong communication, and a polished, brand-appropriate appearance.

Qualifications

• 1+ year of retail or guest service experience.
• A genuine passion for people, home décor, and helping others find what they love.
• Strong communication and interpersonal skills.
• A clean, professional, and fashion-forward appearance reflecting the brand.
• Ability to multitask in a dynamic retail environment.

Responsibilities

• Providing exceptional, personalized service to every guest who walks through the door.
• Building meaningful connections by listening, asking questions, and offering thoughtful product recommendations.
• Maintaining merchandising and visual standards to create a welcoming environment.
• Assisting with daily store operations, including opening/closing, restocking, and processing transactions.
• Staying up to date on product features, benefits, and promotions.
• Collaborating with team members to meet sales goals and create a supportive team atmosphere.
• Contributing to a safe and inclusive shopping environment.

Skills

Customer service

Retail sales

Communication

Team collaboration

Merchandising

Job description

Sales Associate – Job Posting

Come Work With Us!

Join QE Home's passionate retail team and become part of a Canadian company known for comfort, quality, and care. As aSales Associate,you’llbe the friendly face that welcomesguests, guides them through our beautiful collections, and helps them find the perfect pieces to make their home feel complete. Your passion forguestservice and home décor will help create memorable shopping experiences every day.

What You’ll Be Working On

• Providingexceptional, personalized service to everyguestwho walks through the door.

• Buildingmeaningful connections by listening, asking questions, and offering thoughtful product recommendations.

• Maintainingmerchandising and visual standards to ensure a clean, welcoming environment.

• Assistingwith daily store operations, including opening and closing, restocking, and processing transactions.

• Stayingup to date on product features, benefits, and promotions.

• Collaboratingwith team members to meet sales goals and create a supportive team atmosphere.

• Contributingto a safe and inclusive shopping environment.

The Physical Side of the Role

• Ability to stand for up to 8 hours.

• Ability to lift or carry up to 50 lbs.

• Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs. to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt.

• Comfortable climbingladders formerch merchandising and stock.

What Will Set You Up for Success

• 1+yearof retail orguestervice experience.

• A genuine passion for people, home décor, and helping others find what they love.

• Take personal responsibility for staying current on QE Home’s extensive range of products, ensuring you can confidently shareaccurateinformation and recommendations with everyguest.

• Aclean, professional, andfashion forwardappearance that reflects the brand and adheres to the store’s dress code standards.

• Strong communication and interpersonal skills.

• A positive attitude and eagerness to learn.

• Ability to multitask in a dynamic retail environment.

What You’ll Need to Thrive Here

• Friendly, approachable, andguest-focused.

• A collaborative spirit and willingness to pitch in where needed.

• Enthusiasm for creating comfortable, stylish living spaces.

• Detail-oriented and dependable.

• Motivated by personal and team success.

• Open availability including days, evenings,weekends,and holidays.

How We Invest in You

• Competitive hourly wage– the final salary may vary based on job-related knowledge, skills and experience.

• Extended health and dental benefitsfor those working 28+ hours.

• Employee discount program.

• Employee & Family Assistance Program (EFAP).

• Online training program.

• Receive a free set of sheets upon completing our QE Home University training program.

• Referral bonus program (up to $300).

Let’s Grow Together

At QE Home, we are committed to creating an inclusive, accessible, and equitable workplace where different experiences, perspectives, and paths are welcomed and valued.

About QE Home

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home décor since 1992. With over 70 stores nationwide and a growing online presence,we’repassionate about helping ourguestsand our teamfeel truly at home.

Every application is reviewed by a member of our team. We do not use artificial intelligence as part of our application screening or selection process.

This posting is for an existing vacancy that we are actively hiring to fill.