Sales Associate

STAPLES Canada; Kamloops; On-site; CAD 30,000 - 40,000; Full time

Job summary

Un leader dans le domaine du commerce de détail recherche un(e) Retail Associate pour rejoindre son équipe à Kamloops. Le candidat retenu sera responsable de livrer un service à la clientèle exceptionnel, d'atteindre les objectifs de vente et d'assurer l'excellence opérationnelle. Si vous avez une passion pour aider les clients et une expérience préalable en vente au détail, ce poste est fait pour vous.

Benefits

Associate Discount

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Qualifications

• 3 mois à 1 an d'expérience dans le commerce de détail (préféré).
• Compétences solides en service à la clientèle et en communication.
• Capacité à travailler en collaboration dans un environnement d'équipe.

Responsibilities

• Livrer un service à la clientèle exceptionnel et améliorer l'engagement client.
• Conduire les ventes dans les domaines des meubles, de la technologie et des fournitures.
• Gérer les transactions à l'aide du système de point de vente (POS).

Skills

Customer Service

Communication

Team Collaboration

Job description

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
• Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.

Some of what you need

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Some of what you will get

• Associate Discount
• Group RRSP Program
• Learning and Development Programs
• Associate Recognition Programs
• Job Identification 44644
• Job Category Retail Stores
• Locations 1395 Hillside Drive, Kamloops, BC, V2E2R7, CA