Sales Associate

Staples Canada; Hamilton; On-site; CAD 60,000 - 70,000; Part time

Job summary

A leading retail company in Hamilton, Ontario is seeking a Sales Associate to deliver exceptional customer service and drive sales in various store areas. The ideal candidate will have strong customer service skills and team collaboration abilities. This part-time role offers benefits like an associate discount and flexible plans.

Benefits

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Qualifications

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver exceptional customer service and enhance customer engagement.
• Drive sales in furniture, technology, and supplies.
• Set and achieve sales and margin goals with leaders.
• Ensure operational excellence and uphold brand standards.
• Support merchandising and signage standards.
• Maintain a clean and safe store environment.

Skills

Customer service

Communication skills

Team collaboration

Job description

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• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.

Job Description

Some of what you will do

Deliver exceptional customer service and enhance customer engagement and satisfaction.

Drive sales in the furniture, technology and supplies areas of the store.

Set and achieve sales and margin goals with store leaders.

Ensure operational excellence and uphold store brand standards.

Support all merchandising and signage standards including planograms and stocking.

Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.

Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.

Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager / supervisor.

Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.

Some Of What You Need

3 months to 1 year of prior retail experience (preferred).

Strong customer service and communication skills.

Ability to work collaboratively in a team environment.

Some Of What You Will Get

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Seniority level

Seniority level

Entry level

Employment type

Employment type

Part-time

Job function

Job function

Sales and Business Development

Industries

Retail

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