Sales Associate

Roots; Guelph; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join an innovative team at a forward-thinking company that values culture and lifestyle. This role is perfect for dynamic individuals passionate about retail and fashion. You will have the chance to shape the company's future by ensuring customer satisfaction, maintaining store standards, and contributing to a positive shopping experience. If you are a self-starter with excellent presentation skills and a friendly demeanor, this is the opportunity for you. Embrace the chance to grow in an environment that promotes inclusivity and respect, while making a real impact in the retail world.

Qualifications

• Experience in retail, preferably in apparel, with strong customer relationship skills.
• Ability to maintain store standards and handle cash effectively.

Responsibilities

• Ensure customer loyalty by providing excellent service and resolving issues promptly.
• Maintain store appearance and adhere to Loss Prevention policies.

Skills

Retail experience

Customer relationship development

Cash handling

Merchandise presentation

Presentation skills

Self-starter

Customer needs understanding

Team player

Job description

WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the stores’ success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.