Sales Associate

Roots; Greater Sudbury; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a vibrant company that embodies a culture of fashion and sustainability! In this role, you'll be at the forefront of customer engagement, ensuring a delightful shopping experience while maintaining store standards. Your retail expertise will be crucial in building lasting relationships with customers and fostering a positive atmosphere. This dynamic position offers you the chance to thrive in a supportive environment where your contributions directly impact the company's future. If you're passionate about retail and eager to make a difference, this is the perfect opportunity for you!

Qualifications

• Experience in retail, particularly in apparel, is essential.
• Strong customer relationship skills and understanding of retail operations are required.

Responsibilities

• Ensure customer loyalty by maintaining a customer-first attitude.
• Resolve customer issues effectively and contribute to store success.

Skills

Retail experience

Customer relationship development

Understanding retail operation concepts

Self-starter

Presentation skills

Optimism and friendliness

Customer needs understanding

Ability to build buy-in

Tools

POS systems

Job description

Monday, February 17, 2025

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the stores’ success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.