Sales Associate

BoxLunch & Hot Topic; Edmonton; On-site; CAD 30,000 - 40,000; Full time

Job summary

A popular retail store in Canada is seeking enthusiastic team members to provide exceptional customer service and maintain a vibrant shopping environment. Applicants should have previous retail experience, excellent communication skills, and be willing to collaborate with team members. If you love music and pop culture, this is the right place for you! The role requires lifting boxes and maintaining store visuals.

Qualifications

• Previous experience in a retail environment is needed.
• Must be at least 16 years old.
• Ability to lift boxes weighing up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience that encourages customer return.
• Maintain visual standards on the sales floor.
• Process sales transactions and drive add-on sales.
• Communicate fashion and music trend information.
• Ensure no misuse of spells and wizardry around theft.
• Maintain stock room organization.

Skills

Customer service

Sales skills

Communication

Teamwork

Job description

WHAT YOU\'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They\'ll be impressed by your product knowledge, customer experience skills, and use of the Force
• Cover the sales floor zone and ensure that assigned areas are up to visual standards
• Work the register - you\'ll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup. Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! You\'ll communicate fashion & music trend information to management and respective HQ partners
• While we welcome wizards, we don\'t like it when spells are stolen. You\'ll work with Store Management to ensure there\'s no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; you\'ll help keep the stock room organized and the store tidy
• Smells like Team Spirit – you love communicating and working as a team to get the job done
• Any other activities as assigned by your Store Leader

WHAT YOU\'LL NEED

• Previous experience working in a retail environment. If you love music and pop culture, you\'re in the right place!
• Superpowers in providing customer service and selling
• You\'ll have to be at least 16 years of age to join the fandom force
• Avenger-like collaboration and communication skills
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds