Sales Associate

Match Marketing Group; Edmonton; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

A retail and merchandising agency is seeking a dedicated Customer Service Associate to create an inviting experience for customers while promoting luxury products. Ideal candidates will have retail sales experience and strong customer service skills. This part-time role offers flexible hours and competitive pay with incentives, making it a great opportunity for those seeking work-life balance while engaging with high-end brands.

Benefits

Competitive hourly wage

Performance-based incentives

Paid training

Flexible hours

Qualifications

• Minimum of 6 months retail sales experience, ideally in a commission-based environment.
• Strong understanding of sales and customer service principles.
• Exceptional communication skills and a professional demeanor.

Responsibilities

• Create an inviting and interactive experience for customers.
• Meet or exceed sales goals while delivering exceptional service.
• Provide expert knowledge on luxury products.

Skills

Retail sales experience

Customer service principles

Communication skills

Reliability

Self-driven

Tools

Smartphone with internet capability

Job description

• Create an inviting and interactive experience for customers, ensuring they feel valued and informed.
• Meet or exceed sales goals while delivering exceptional customer service.
• Provide expert knowledge on the luxury products and their features, offering tailored recommendations to suit each customer’s needs.
• Accurately record and submit daily sales reports.
• Treat your workstation as your own space : Maintain the presentation and cleanliness of the kiosk, including managing inventory.

What’s in it for You?

• Hands-on experience with luxury brands.
• Competitive hourly wage plus performance-based incentives.
• Paid training to set you up for success.
• Flexible part-time hours (up to 30 per week), perfect for work-life balance while making an extra income!

Qualifications

• A minimum of 6 months of retail sales experience, ideally in a commission-based or goal-driven environment.
• Strong understanding of sales and customer service principles; formal sales training is a plus.
• Exceptional communication skills and a friendly, outgoing, professional demeanor.
• Reliable, punctual, and comfortable working independently.
• Self-driven and ability work with minimum supervision.
• Ability to stand for the duration of your shift.
• Access to a smartphone with internet capability.
• Access to a vehicle is an asset but not required.

KPI’s

• 2 ASPS
• 90% Mystery Shop
• TAP Registration

Why Join Us?

At Match Retail, we believe in empowering our team members to grow and succeed. If you’re ready to take on a new challenge with a luxury brand, we’d love to hear from you!

Match Retail is a leading sale, merchandising and branded retail agency working for major brands across North America. Inspired by an endless desire to help transform brands so they can be retail ready, Match Retail works with tier one clients to drive conversion in traditional shopping environments through enhanced customer experiences. The agency prides itself on top-notch people and best-in-class training to produce unparalleled execution that it measures with pinpoint accuracy. Learn more at www.matchretail.com

We thank all applicants in advance, however, only those who meet the requirements will be contacted to move forward. Match Retail is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Match Retail is a certified Great Place to Work in Canada!

We have been recognized among Canada's top employers for the level of trust that our employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues.

At Match Retail, trust is at the foundation of innovation, agility, resilience, and efficiency. We believe our people matter most and that's just one way we move ... differently.

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