Sales Associate

Hot Topic; Dieppe; On-site; CAD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking passionate music and pop culture enthusiasts to join their team as Sales Associates. In this dynamic role, you will create memorable shopping experiences while showcasing your product knowledge and customer service skills. You'll be responsible for maintaining visual standards, processing transactions, and collaborating with your team to ensure a tidy and organized store. If you thrive in a fast-paced environment and love connecting with fellow fans, this opportunity is perfect for you!

Qualifications

• Previous retail experience is preferred.
• Strong customer service and sales skills are essential.

Responsibilities

• Provide an amazing shopping experience for customers.
• Work the register and process sales transactions.
• Support store maintenance and organization.

Skills

Customer Service

Sales Skills

Collaboration

Communication

Education

High School Diploma

Job description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

What You'll Do

1. Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force.
2. Cover the sales floor zone and ensure that assigned areas are up to visual standards.
3. Work the register - process sales transactions and drive add-on sales using benefits such as BOPIS and curbside pickup. Assist with planogram changes including store map, wall, fixture, & merchandising mix.
4. Communicate fashion & music trend information to management and HQ partners.
5. Work with Store Management to prevent theft and misuse of spells and wizardry around theft.
6. Support the maintenance of the store, including organizing the stock room and keeping the store tidy.
7. Work as part of a team, communicating effectively to get the job done.
8. Perform any other activities as assigned by your Store Leader.

What You'll Need

1. Previous retail experience is preferred. If you love music and pop culture, you're in the right place!
2. Strong customer service and sales skills.
3. You must be at least 16 years old to join the fandom force.
4. Excellent collaboration and communication skills.
5. The ability to navigate the store, merchandise products using store equipment, and handle boxes weighing up to 50 pounds.