Sales Associate

Express, Inc.; Dawsonville; On-site; CAD 30,000 - 50,000; Part time

Job summary

Join a forward-thinking retail brand as a Retail Sales Associate, where you'll create a welcoming shopping experience for customers. In this dynamic role, you'll maintain an organized sales environment, assist with product launches, and ensure customer satisfaction through exceptional service. This position offers opportunities for growth and the chance to be part of a collaborative team dedicated to delivering a modern shopping experience. If you're passionate about retail and eager to make a difference, this is the perfect opportunity for you.

Benefits

Medical coverage

Dental coverage

Vision coverage

401(k) with Company match

Merchandise discount

Paid Time Off

Parental leave

Qualifications

• 0-2 years of relevant job experience, with a minimum of 6 months preferred.
• Proficient in using technology like iPads and registers.

Responsibilities

• Maintain a clean and organized sales floor and assist customers.
• Process transactions quickly and resolve customer service issues.

Skills

Customer service skills

Communication skills

Team collaboration

Technology proficiency (iPad, registers)

Education

High School or Equivalent

Job description

Overview

About PHOENIX

PHOENIXRetail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style, whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

Store Name

North Georgia Premium

Responsibilities

Express is seeking a Retail Sales Associate to join our team.

The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, and folding merchandise.

Key Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a great customer experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately, reducing the customer's wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or escalate further; communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Required Experience & Qualifications

• Education: High School or Equivalent
• Years of Experience: 0-2 years of relevant job experience - minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends, and non-business hours
• Meets physical requirements

Critical Skills & Attributes

• Previous retail experience preferred
• Customer service skills and ability to interact with customers
• Strong verbal and written communication skills specifically with customers, sales leadership team, and associates
• Demonstrated collaborative skills and ability to work well within a team

Benefits and Compensation

PHOENIX offers a range of benefits to help protect full-time associates' health and long-term financial security including:

• Medical, pharmacy, dental, and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads

Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match.

Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.

Closing

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An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring, or any other terms and conditions of employment on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to [e-mail] and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.