Sales Associate

Roots; Central Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Associate to join their team. This role is pivotal in providing exceptional customer service and fostering long-term relationships with clients. You'll be responsible for ensuring the store is visually appealing, managing point-of-sale transactions, and adhering to company standards. If you're passionate about retail and enjoy working in a collaborative environment, this is a fantastic opportunity to grow within a culture that values inclusivity and respect. Join a team that is committed to making a positive impact on both the community and the planet.

Qualifications

• Experience in retail, preferably in apparel, with strong customer relationship skills.
• Ability to maintain store standards and perform cash handling tasks.

Responsibilities

• Provide exceptional service and build lasting customer relationships.
• Perform POS transactions and maintain store visual standards.

Skills

Retail experience

Customer relationship building

Cash handling

Excellent presentation skills

Self-starter

Job description

Kingston - Store 173, 229 Princess Street, Kingston, Ontario, Canada Req #177

NATURE & SCOPE

Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate, and friendly.
• Ability to understand the needs of the customer.
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the store’s success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, and fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance, and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.

WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.