Sales Associate

Roots; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Sales Associate in a vibrant retail environment! This role is essential in delivering outstanding customer service and building lasting relationships. You'll play a key part in ensuring customer satisfaction, resolving issues, and maintaining store standards. If you are passionate about retail and fashion, and enjoy a dynamic work atmosphere, this opportunity is perfect for you. Be part of a culture that values growth and teamwork while contributing to a healthier planet. Apply now and spread your roots in a fulfilling career!

Qualifications

• Retail experience is essential, preferably in apparel.
• Ability to develop strong customer relationships is crucial.

Responsibilities

• Provide exceptional customer service and build loyalty.
• Perform POS transactions and maintain visual standards.

Skills

Retail experience

Customer relationship building

Understanding retail operations

Good judgment

Presentation skills

Positive attitude

Customer needs understanding

Job description

South Centre Mall - Store 207, 100 Anderson Rd. SE, Calgary, Alberta, Canada Req #245

Thursday, December 12, 2024

NATURE & SCOPE

Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate, and friendly.
• Ability to understand the needs of the customer.
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Displaying a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Being a team player and contributing to the store’s success.
• Performing POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, and fitting room upkeep.
• Keeping current on our product and service updates.
• Ensuring the store is visually appealing, contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance, and visual displays.
• Adhering to all Loss Prevention policies as per guidelines and policies.

WHY JOIN ROOTS?

Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.