Sales Associate

Knix; Calgary; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading apparel brand in Calgary is seeking a Part-Time Sales Associate to enhance the customer experience in-store. The ideal candidate is passionate about customer service, thrives in a dynamic environment, and enjoys being part of a team. Responsibilities include assisting customers, leading product fittings, and maintaining store organization. This role offers competitive compensation and various benefits, fostering a diverse and inclusive workplace.

Benefits

Highly competitive compensation

Flexible in-store schedule

Generous employee discounts

Parental Leave Top-Up Program

Mental health & wellness platform access

Recognition opportunities

Career advancement opportunities

Qualifications

• Previous experience in customer service is an asset.
• Great with people and passionate about customer experiences.
• Warm demeanour with a proactive approach.

Responsibilities

• Create a comfortable experience for all customers.
• Listen to customer preferences and recommend products.
• Lead product fittings to ensure correct sizing.

Skills

Customer service

Team collaboration

Problem-solving

Job description

Overview

Knix is an award-winning intimate apparel and activewear brand re-inventing intimates for real life. Through innovative products and an engaged community, we empower people to be unapologetically free. Launched in 2013, Knix is one of the fastest-growing intimate apparel brands in North America and is globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America, wholesale, and Amazon. Join us if you are looking for a purpose-driven and authentic career!

Position

Part-Time Sales Associate

Knix Store Location: 1800 4 St SW, Calgary, AB T2S 2S5

What’s in it for you

• Highly competitive compensation plus monthly bonus!
• A flexible in-store schedule (min 15-25 hr/week)
• Generous employee discounts that offer up to 50% on Knix products
• Parental Leave Top-Up Program
• Access to a mental health & wellness platform that offers therapy and coaching sessions
• A one-of-a-kind culture committed to fostering an inclusive and diverse workplace
• Opportunities for monthly, quarterly, and semi-annual awards and recognition
• Opportunities to advance in your career — we are growing!

About You

• You have a pulse on what Knix customers want and know how to engage and delight them.
• You thrive in a dynamic environment and have the ability to think on your feet.
• You understand what we all experience in fitting rooms and are a natural at making others feel comfortable.
• You’re a born team player and always look for ways to help the group succeed.
• You’re passionate about our customers and inspired by Knix and our mission.

Responsibilities

• Create a comfortable and uplifting end-to-end experience for all Knix customers.
• Actively listen to customer preferences and recommend products they’ll love.
• Lead product fittings to ensure customers buy the correct size the first time.
• Stay knowledgeable on our growing product assortment – and wear it, too!
• Ensure all products are merchandised effectively to reflect our brand and drive sales.
• Escalate any issues or opportunities as required to the Store Manager.
• Continually work to improve cleanliness, set-up and organization in all areas of the store.

Qualifications

• Previous experience in customer service is an asset, but above all else you are great with people and passionate about delivering exceptional customer experiences.
• A warm demeanour with a “get it done” approach.
• You love being part of a team and are a great collaborator.
• Resourceful with a keen ability to effectively resolve customer issues.
• An affinity for our product line and a belief in the Knix mission.

Eligibility Requirements

• Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older
• Ability to lift and handle packages weighing up to 25lbs
• Ability to move efficiently through the store for long periods of time and as needed for an entire shift

How we Hire

Our people are what make Knix, Knix. They are passionate, curious, and ambitious by nature. We are an inclusive and equitable employer, offering the same interview experience to every candidate. Knix is an equal opportunity employer and celebrates everyone and their intersecting identities. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.