Sales Associate

CHAMPS SPORTS; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail brand is seeking enthusiastic individuals to join its team in Burnaby. As a retail team member, you will be the face of the store, ensuring an exceptional shopping experience by engaging with customers, achieving productivity goals, and sharing your passion for athletic products. No prior experience is required, making it an ideal opportunity for newcomers to the retail space.

Qualifications

• 0-3 years of retail experience.
• Motivated and enthusiastic about customer interaction.
• Flexible availability for nights and weekends.

Responsibilities

• Ensure high customer satisfaction through knowledgeable service.
• Meet personal and team productivity goals.
• Maintain awareness of product knowledge and trends.

Skills

Customer engagement

Product knowledge

Communication

Job description

Overview

You shop here all the time. So why not work here? As part of a team, your primary focus is to create a warm and friendly shopping environment by providing extreme customer service. You will be accountable for knowing and achieving personal productivity goals, to divisions’ productivity standards.

Even the rookies get to start on our team!

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• 0-3 year of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays

Benefits

Rate of Pay: $17.75 / hour