Sales Associate

KIDS FOOT LOCKER; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

KIDS FOOT LOCKER is seeking a dynamic team member passionate about customer engagement and athletic products. As a key player in delivering exceptional service, you'll help customers find exactly what they need while achieving sales goals in a supportive environment. This role is perfect for those motivated to exceed expectations and provide a vibrant in-store experience.

Qualifications

• 0-3 years of retail experience.
• Motivated and enthusiastic about customer interactions and athletic products.
• Comfortable engaging customers.

Responsibilities

• Ensure high levels of customer satisfaction by being knowledgeable on all products.
• Deliver sales and outstanding customer experience.
• Maintain personal and productivity goals.

Skills

Customer engagement

Sales skills

Teamwork

Flexibility

Job description

Overview

You are a natural at putting Customers at ease, and enjoy starting up natural, friendly conversations. It’s just as easy for you to connect with kids as it is with their parents. You enjoy sharing your enthusiasm for kids’ athletic sneakers and apparel. It’s easy for you to adapt to different types of Customers, and you resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• 0-3 year of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays

Benefits

Rate of Pay: $17.75 / hour