Sales Associate

Atikokan Economic Development Corporation; Atikokan; On-site; CAD 19,000 - 25,000; Part time

Job summary

Atikokan Home Hardware in Atikokan, ON seeks a permanent part-time Sales Associate to deliver prompt, courteous service, advise on merchandise, and process transactions both in-store and online. You will also assist with stocking, displays, annual inventory, and safety compliance.

The role requires a friendly, communicative team player with a willingness to learn and basic math skills. Prior retail experience is a plus; weekend/evening hours are expected.

Qualifications

• High School graduation or equivalent.
• Willingness to continually develop professional skills and knowledge base.
• Excellent communication skills.
• Friendly and helpful attitude toward customers.
• Good mathematical skills.
• Prior retail experience beneficial.
• Creative abilities for making attractive in-store displays.
• Ability to work co-operatively in a team atmosphere.

Responsibilities

• Assist customers in locating merchandising in store, on homehardware.com, as well as processing special orders.
• Ensure customers are greeted within 30 seconds of entering the store or your department.
• Determine customer’s needs by asking open-ended questions.
• Communicate product knowledge to the customer as appropriate.
• Assist customers in locating and comparing merchandise.
• Assist customers with finding all items needed to complete their project.
• Process special orders for non-stock or out of stock items.
• Record repeat customer requests for product and follow-up when product arrives at the store.
• Assist customers with carrying out of large or heavy items.
• Relieve as cashier when necessary.
• Follow procedures and maintain standards according to store policy in loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, reordering merchandise, restocking shelves and handling cash.
• Advise the designated manager of shortages, damaged goods, back-orders etc.
• Change prices on merchandise, bins, displays, etc. as necessary.
• Build special displays and signage for sales, promotions and other events.
• Remove sales and promotional displays, prices etc. and rearrange stock following promotional events.
• Always take appropriate safety precautions when cutting pipe, glass, wire mesh, making keys etc., and minimize waste.
• Help unload incoming trucks.
• Check incoming merchandise against invoices to spot shortages, damaged goods, back-orders, etc.
• Keep stock in storage area neat, clean, and orderly.
• Participate in regular cycle counting, and assist in taking annual inventory counts.
• Reorder merchandise according to stores buying procedures.
• Attend store meetings, training sessions, etc. as required.
• Work on special projects as assigned by department manager.
• Work on additional duties and assignments as assigned by management.
• Work in a safe manner per safety legislation; report hazards to management.

Skills

Excellent communication skills

Friendly and helpful attitude toward  

Willingness to learn

Good mathematical skills

Prior retail experience beneficial

Ability to work cooperatively in a  

Creative in-store displays

Education

High School graduation or equivalent

Job description

HOURS: Permanent Part-Time

JOB DESCRIPTION:

The Sales Associate is responsible for providing prompt, courteous and efficient service to customers. Advise customers on appropriate merchandise and related items; processing transactions (cash, credit card, debit card) using retail software; ticketing and replenishing merchandise, cycle counting; general housekeeping of shelves, loss prevention, merchandising, restocking and staying current with trends in the industry.

DUTIES / RESPONSIBILITIES:

• Assist customers in locating merchandising in store, on homehardware.com, as well as processing special
• Ensure customers are greeted within 30 seconds of entering the store or your department.
• Determine customer’s needs by asking open-ended questions.
• Communicate product knowledge to the customer as appropriate.
• Assist customers in locating and comparing merchandise.
• Assist customers with finding all items needed to complete their project.
• Process special orders for non-stock or out of stock items.
• Record repeat customer requests for product and follow-up when product arrives at the store.
• Assist customers with carrying out of large or heavy items.
• Relieve as cashier when necessary.
• Follow procedures and maintain standards according to store policy in the following areas: loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, reordering merchandise, restocking shelves and handling cash.
• Advise the designated manager of shortages, damaged goods, back-orders etc.
• Change prices on merchandise, bins, displays, etc. as necessary.
• Build special displays and signage for sales, promotions and other special events.
• Remove sales and promotional displays, prices etc. and rearrange stock following promotional events.
• Always take appropriate safety precautions when cutting pipe, glass, wire mesh, making keys etc., and make an effort to minimize waste.
• Help unload incoming trucks.
• Check incoming merchandise against invoices to spot shortages, damaged goods, back-orders, etc.
• Keep stock in storage area neat, clean, and orderly.
• Participate in regular cycle counting, and assist in taking annual inventory counts.
• Reorder merchandise according to stores buying procedures.
• Attend store meetings, training sessions, etc. as required.
• Work on special projects as assigned by department manager.
• Work on additional duties and assignments as assigned by management.
• Work in a safe manner in accordance to provincial and federal safety legislation, as well as use of good common sense. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.

QUALIFICATIONS:

• Ability to work a flexible schedule including weekends, evenings and holidays.
• Friendly and helpful attitude toward customers.
• Excellent communication skills.
• High School graduation or equivalent.
• Willingness to learn.
• Good mathematical skills.
• Prior retail experience beneficial.
• Creative abilities for making attractive in-store displays.
• Willingness to continually develop professional skills and knowledge base.
• Ability to work co-operatively in a team atmosphere.

WORKING RELATIONSHIPS:

• Reports directly to the Department Manager, or Store Manager.

Atikokan Home Hardware

201 Main Street

Atikokan, ON P0T1C0