Sales Associate

Hot Topic; Alberta; On-site; CAD 30,000 - 60,000; Part time

Job summary

A popular retail store in Alberta is looking for a Sales Associate passionate about music and pop culture to enhance customer experiences. Responsibilities include providing excellent customer service, maintaining store visuals, and processing sales transactions. Candidates must have retail experience and strong collaboration skills. Join a dynamic team today!

Qualifications

• Previous experience working in a retail environment.
• Strong customer service and sales skills.
• Must be at least 16 years old.

Responsibilities

• Provide an amazing shopping experience.
• Cover assigned sales floor areas up to visual standards.
• Process sales transactions at the register.

Skills

Customer service

Sales skills

Collaboration

Communication

Knowledge of music and pop culture

Job description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

What You'll Do

• Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills.
• Cover the sales floor zone and ensure that assigned areas are up to visual standards.
• Work the register - process sales transactions and drive add-on sales using benefits such as BOPIS and curbside pickup. Assist with planogram changes including store map, wall, fixture, & merchandising mix.
• Communicate fashion & music trend information to management and HQ partners.
• Work with Store Management to prevent theft and misuse of spells and wizardry around theft.
• Support the maintenance of the stock room and keep the store tidy.
• Collaborate and communicate effectively with team members to get the job done.
• Perform any other activities as assigned by your Store Leader.

What You'll Need

• Previous experience working in a retail environment. Love music and pop culture? You're in the right place!
• Strong customer service and sales skills.
• You must be at least 16 years old to join the team.
• Excellent collaboration and communication skills.
• Ability to navigate the store, merchandise products using store equipment, and lift up to 50 pounds.