Sales Assistant - 18 Month Contract

QuadReal Property Group, LP; Vancouver; On-site; CAD 34,000 - 41,000; Full time

Job summary

QuadReal Property Group is hiring a Sales Assistant for an 18-month contract to support the Oakridge Park Presentation Gallery. You will assist the Residential Sales team with day-to-day activities, engage with visitors, register leads, and direct clients to the appropriate teams.

The role requires a welcoming, organized, and professional presence. You will work closely with the Sales Director and Managers, handle basic tours when needed, and help move qualified leads through the sales process.

Qualifications

• Experience in sales support, retail sales, hospitality, real estate, or a client-facing role preferred.
• Comfort engaging with clients and asking qualifying questions.
• Experience with CRM systems, Salesforce an asset.
• Strong communication and organizational skills.
• Reliable and punctual, with flexibility for weekends and peak hours.
• Realtor license is a bonus.

Responsibilities

• Open and close the Presentation Centre as required.
• Ensure the gallery is clean, organized, and presentable at all times.
• Monitor general operations and support daily readiness of the space.
• Welcome walk-in visitors and provide basic information about Oakridge Park.
• Conduct general introductions or light tours when sales staff are occupied.
• Register all visitors accurately and capture contact details for follow-up.
• Take down client details when Sales Managers or Sales Assistants are busy.
• For existing purchasers visiting with questions related to deficiencies or concerns, direct them to the Customer Care team.
• Support a calm, courteous, and professional visitor experience at all times.
• Assist with basic client tours of the Presentation Centre and display homes, providing general information about residences and the project.
• Ask qualifying questions to understand client needs and purchasing intent.
• Pass qualified leads to Sales Managers for follow-up and closing.
• Support outbound call lists and call campaigns to the database as directed.
• Assist with booking sales appointments and confirming daily schedules.
• Send post-viewing thank you emails following tours or appointments.
• Enter all visitor registration and client information into Salesforce.
• Maintain organized, up-to-date records of leads, appointments, and follow-ups.
• Provide general assistance to the sales team during peak traffic periods.
• Support a professional, welcoming environment for clients and realtors.

Skills

Sales support

CRM experience

Customer interaction

Communication skills

Tools

Salesforce

Job description

About QuadReal Property Group

QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships. QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come. QuadReal: Excellence lives here. www.quadreal.com

Role Description:

The Sales Assistant (18-month contract) is responsible for supporting within the Presentation Gallery, assisting the Residential Sales team with day-to-day sales activities, client engagement, and lead management. Works closely with the Sales Director and Sales Managers to move qualified leads through the sales process. The front-line operation and presentation of the Oakridge Park Presentation Gallery.

This role ensures a welcoming, organized, and professional environment for visitors, providing basic information and tours while supporting sales staff during busy periods. Sales Assistants also play an important role in registering visitors, maintaining gallery operations, and directing both prospective clients and existing purchasers to the appropriate teams.

Responsibilities:

• Open and close the Presentation Centre as required.
• Ensure the gallery is clean, organized, and presentable at all times.
• Monitor general operations and support daily readiness of the space.
• Welcome walk-in visitors and provide basic information about Oakridge Park.
• Conduct general introductions or light tours when sales staff are occupied.
• Register all visitors accurately and capture contact details for follow-up.
• Take down client details when Sales Managers or Sales Assistants are busy.
• For existing purchasers visiting with questions related to deficiencies or concerns, direct them to the Customer Care team.
• Support a calm, courteous, and professional visitor experience at all times.
• Assist with basic client tours of the Presentation Centre and display homes, providing general information about residences and the project.
• Ask qualifying questions to understand client needs and purchasing intent.
• Pass qualified leads to Sales Managers for follow-up and closing.
• Support outbound call lists and call campaigns to the database as directed.
• Assist with booking sales appointments and confirming daily schedules.
• Send post-viewing thank you emails following tours or appointments.
• Enter all visitor registration and client information into Salesforce.
• Maintain organized, up-to-date records of leads, appointments, and follow-ups.
• Provide general assistance to the sales team during peak traffic periods.
• Support a professional, welcoming environment for clients and realtors.

Experience and Qualifications:

• Experience in sales support, retail sales, hospitality, real estate, or a client-facing role preferred.
• Comfort engaging with clients and asking qualifying questions.
• Experience with CRM systems, Salesforce an asset.
• Strong communication and organizational skills.
• Comfortable interacting with the public and handling multiple inquiries.
• Strong communication and interpersonal skills.
• Reliable and punctual, with flexibility for weekends and peak hours.
• Realtor license is a bonus.

Key Attributes:

• Warm, welcoming, and professional demeanor.
• Well-organized and detail-focused.
• Calm under pressure in a fast-paced environment.
• Strong customer-service mindset.
• Personable, professional, and service-oriented.
• Detail-oriented with strong follow-through.
• Confident communicator.
• Team player who thrives in a sales-driven environment.

The expected hourly range for this role is $25-30. The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, the market compensation of the role, and the consideration to internal equity.

We value diverse experiences and perspectives. Even if your skills don’t align 100% with the listed qualifications or salary range, we encourage you to apply – you may be a great fit for this role or others in our community. Applicants may also be considered for alternative positions within the organization where their qualifications and experience align more closely with available opportunities.

We use artificial intelligence (AI) technology — alongside human review — to assist in screening and assessing applicants for this position. Our recruitment team remains involved in all decisions.

Candidates must be legally authorized to work in Canada as the company does not provide work permit sponsorship for this role.

QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.

For 10 years, QuadReal has created spaces that enhance the lives of the people and communities we serve. Headquartered in Vancouver, Canada, we are a leading global real estate partner focused on driving meaningful impact while delivering prudent growth. With a global perspective and local expertise collected from offices across Canada, the US, Asia and the UK, our success stems from our incredible team and from our values— integrity, collaboration, performance, innovation and responsibility.

Join our team today to deepen your skillset, grow your career, and make a difference. Together, we’re reimagining an industry and building a culture where ingenuity meets community building.