Sales Assistant

FDH Aero; Ontario; On-site; CAD 40,000 - 60,000; Full time

Job summary

FDH Aero is seeking a Sales Assistant to support sales operations in the aerospace industry. The role involves customer interaction, quoting, and collaboration with various departments to achieve company goals. Ideal candidates will have sales experience in aerospace, strong communication skills, and a commitment to customer service.

Benefits

Medical benefits

Dental benefits

Vision benefits

401k matching

Wellness programs

Qualifications

• 1-3 years of experience in sales in the aerospace industry.
• Knowledge of aircraft parts and aerospace requirements.
• Self-starter with initiative for improvements.

Responsibilities

• Work with customers to assess needs and facilitate quotations.
• Provide excellent customer service in quoting and vendor relations.
• Establish methods to ensure productivity is maintained.

Skills

Customer Service

Communication

Attention to Detail

Multitasking

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

Why Work Here?

At FDH Aero, we understand that the strength of our brand comes from our people.

We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first.

Our values guide everything we do :

We Are Service First - We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through.

We Are Respectful - We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community.

We are Amplifiers - We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission.

We Are Open-Minded - We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together.

We Are Accountable - We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter.

We Value Our People - That’s why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation.

As a team member at FDH Aero you are trusted to deliver, to innovate, and to drive next-generation solutions for tomorrow’s supply chain demands. Ready to make an impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds.

We Are Looking For

The Sales Assistant is responsible for all aspects of the sales support including customer sales, quoting, customer and vendor relation management. This position includes coordination between other departments within the company and vendors and customers to meet the company’s goals.

What You'll Do (Responsibilities)

• Work directly or indirectly with customer or company representative to assess a customer’s needs and requirements to facilitate a successful quotation for the customers consideration
• Provide excellent customer service in quoting, and in vendor relations
• Establish methods and procedures to ensure productivity is maintained at an optimum level
• Completes daily tasks, supports with vendors and customers to meet goals
• Performs other duties as assigned

What You Bring (Qualifications & Skills) :

• Must have a high school education or equivalent experience
• 1-3 years of experience in sales in the aerospace industry
• Knowledge in OEM and general aerospace business environment
• Knowledge and understanding of aircraft parts and aerospace requirements
• Knowledge of inventory practices and general aerospace requirements regarding same.
• Self-starter that shows initiative in improvements and in helping the company grow
• An understanding of and working knowledge of aerospace quality management practices and AS9120 requirements is helpful
• Must be computer savvy and learn company proprietary software programs
• Proficiency with Microsoft Office Suite
• Ability to multitask and manage multiple projects
• Solid communication skills, verbal and written
• Strong attention to detail
• Ability to work interdepartmentally
• Demonstrates strong customer service attitude and demeanor
• Teamwork and leadership skills to raise our sales levels in the department

Special Requirements :

• U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee / refugee status as defined by 8 U.S.C. 1324b(a)(3) required.
• 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and / or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and / or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR

FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.