Sales Assistant

Guspro Inc.; Chatham; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading sales firm in Chatham is seeking a bilingual Sales Assistant to support the Customer Service Department. The role involves effective communication with customers, understanding their needs, qualifying leads, and generating new business opportunities. Ideal candidates should have at least one year of experience in sales or customer service, strong communication skills, and proficiency in Microsoft Office. This full-time position requires working from 8 AM to 5 PM.

Qualifications

• Minimum one-year experience in a relevant sales or customer service role.
• Excellent verbal and written communication skills.
• Extroverted and persuasive.

Responsibilities

• Communicate effectively with customers about products.
• Qualify leads and route them appropriately.
• Research and discover new prospective clients.

Skills

Bilingualism

Communication skills

Persuasiveness

Multitasking

Strong computer skills

Tools

Microsoft Office Suite

ERP system

Job description

Guspro Inc. is looking for a bilingual (French) Sales Assistant, focusing on supporting the Customer Service Department in our Chatham office by furthering their knowledge of our products while assisting in the maintenance and development of the sales lifecycle. The position will report to the Sales Manager, working alongside both the Sales Manager and the Customer Service Supervisor.

Duties and Responsibilities:

• Comfortably and effectively communicate with customer base about product offering
• Understand customer needs, their requirements and support them where necessary
• Qualify leads and route them to the appropriate sales rep and/or department for development where/when necessary
• Actively researching and discovering new prospective clients
• Lead generation via traditional systems (ERP system) and by mining new creative methods (socials, cold calling, new tradeshow opportunities etc)
• Cold call on customers to promote our various product offerings
• Follow up on preexisting quotes to customers on behalf of the sales team
• Presenting and deliver information to potential customers, such as pitch decks (PowerPoint), quotations etc.
• Some light travel will be required
• Attend trade shows to help promote the product and mine post-show leads

Qualifications

• Bilingualism is a prerequisite
• Minimal one-year experience in a relevant sales or customer service role
• Excellent verbal and written communication skills
• Extroverted and persuasiveness a must
• An in-depth understanding of the company’s services and manufactured goods
• Ability to multitask and prioritize time and tasks alike
• Comfortable with the product line, both in theory and in practicum
• Capable of working independently and with limited direction
• Able to handle rejection and continue on with a positive attitude when dealing with the next customer and so on
• Strong computer skills including proficiency in Microsoft Office Suite programs
• Willing to accept appropriate added duties when asked/where needed.

Hours of Work

• 8-5pm