Sales and Service Assistant - Full Time - Newmarket

Farmers Trading Company Ltd; Newmarket; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading department store in Newmarket is seeking a Sales and Service Assistant with a merchandising focus. The ideal candidate will have 3-4 years of personalized retail selling experience, strong merchandising skills, and the ability to provide exceptional customer service. This full-time role requires flexibility and involves coaching team members while ensuring products are presented beautifully for customers.

Qualifications

• 3-4 years of retail experience in personalized service and selling roles.
• Previous in-store styling and personal shopping experience is preferred.
• Experience setting up promotions and implementing new season plans.
• Strong understanding of merchandising principles.

Responsibilities

• Merchandising diverse product ranges to ensure attractive presentation.
• Setting up promotions correctly and on time.
• Implementing and maintaining new season merchandising plans.
• Consulting with customers for personalized product solutions.
• Working across departments to advise customers.
• Coaching new team members.

Skills

Personalized retail selling experience

Visual merchandising

Customer consultation

Team coaching

Job description

Sales and Service Assistant - Full-Time - Newmarket

Sales and Service Assistant - Merchandising Focus

As New Zealand's leading department store, we recognize the importance of providing exceptional service to our loyal customers.

Our Newmarket store is looking for a highly experienced Sales and Service Assistant, with at least 3 years of personalized retail selling experience, to join our team.

In this role, you'll be an expert on merchandising and providing exceptional service by :

• Merchandising our diverse product ranges to ensure they are beautifully presented for our customers.
• Setting up promotions correctly and on time to ensure our offers are clear.
• Implementing and maintaining new season plans so our merchandise attracts customers and flows seamlessly for shopping.

As a service and selling expert with retail experience, you'll provide a high level of personalized customer assistance by :

Consulting with customers to help them find product solutions that meet their unique needs.

Working across multiple departments to provide product advice to customers.

Leading by example and coaching team members new to retail, supporting their development.

This role is full-time and involves working Tuesday to Saturday. Flexibility is required for extended trading hours and during Christmas.

Our stores can be busy, so we need someone energetic, positive, and with a can-do attitude.

Requirements for this role include :

3-4 years of retail experience in personalized service and selling roles.

Previous in-store styling and personal shopping experience.

Experience setting up promotions and implementing new season adjacency plans.

A good understanding of merchandising principles.

If this sounds like you, please apply now!

Entitlement to work in New Zealand : In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, original documentation will be required. Please refer to our FAQ on our Contact Us page for more information.

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