Sales And Rentals Associate - Pro Audio & Recording

Long & McQuade Limited; Vancouver; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading company specializing in musical instruments is seeking a Sales And Rentals Associate in Vancouver. You'll play a key role in assisting customers with their musical needs, demonstrating products, and managing rentals. Ideal candidates are musicians with a passion for customer service and an ability to thrive in a dynamic retail environment. Join a team dedicated to fostering a love for music while providing exceptional service.

Qualifications

• Must be a musician who plays at least one instrument.
• Excellent verbal communication skills.
• Previous experience in retail or sales is an asset.

Responsibilities

• Assist customers with renting musical instruments and gear.
• Demonstrate products and explain their features.
• Maintain in-depth knowledge of products and handle customer inquiries.

Skills

Verbal communication

Customer service

Problem-solving

Organizational skills

Attention to detail

Ability to demonstrate equipment

Ability to recommend solutions

Job description

Careers:Sales And Rentals Associate - Pro Audio & Recording

Title
Sales And Rentals Associate - Pro Audio & Recording

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Assist customers to and from vehicle with rental gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Ability to demonstrate and educate customers on basic PA setup
• Must be able to work weekdays, weeknights and weekends
• Troubleshoot questions over the phone and e-mail
• Physically able to lift up to 65 lbs / 30kg
• Excellent verbal communication skills
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset
• Experience with Digital Mixers, DJ equipment, and/or Lighting would be considered an asset

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