Sales And Production Manager

Orillia Window Cleaning is a fast-growing, customer-focused company committed to delivering high-quality window cleaning services to homeowners and businesses. We take pride in our strong work ethic, professionalism, and dedication to customer satisfaction.

To support our ambitious growth goals, we seek a Production/Sales Manager to oversee client relations, manage service delivery, and generate new business through strategic marketing and sales efforts. This role is perfect for a results-driven leader who thrives in customer service and sales.

What You’ll Do: Sales & Business Growth (60%)

• Identify and target new business opportunities through direct outreach, networking, and marketing initiatives.
• Generate leads by canvassing neighborhoods, engaging with commercial property managers, and leveraging digital marketing.
• Follow up with potential clients, provide service quotes, and close sales.
• Upsell additional services (e.g., gutter cleaning, pressure washing) to existing clients.
• Track sales performance and implement strategies to meet or exceed revenue targets.

Production & Client Relations (40%)

• Serve as the main point of contact for customers from booking to job completion, ensuring a seamless and high-quality experience.
• Schedule and coordinate job appointments, making sure crews are dispatched efficiently.
• Conduct post-service follow-ups to maintain client satisfaction and encourage referrals.
• Address and resolve any customer complaints or issues professionally.
• Work closely with the cleaning crews to maintain high service quality and efficiency.

What We’re Looking For:

• Sales-Oriented Mindset – You thrive on generating leads, closing deals, and hitting revenue targets.
• Strong Communicator – You can confidently engage with clients, handle objections, and maintain positive relationships.
• Leadership Skills – You’re proactive, organized, and can oversee customer service and production teams.
• Self-Motivated & Goal-Driven – You’re comfortable working on commission and taking initiative to drive sales.
• Problem-Solving Abilities – You can handle customer concerns and scheduling challenges professionally.
• Industry Knowledge (Preferred) – Prior experience in window cleaning, home services, or a similar field is an asset but not required.

What We Offer:

• Compensation: Hourly base pay + uncapped commission on new business generated—potential for high earnings with strong performance.
• Growth Opportunities: As we scale, the company will have opportunities for career advancement.
• Autonomy & Flexibility: You’ll be free to develop and execute your marketing and sales strategies.
• Supportive Team: Work in a dynamic, fast-growing company with a results-driven yet supportive culture.

How to Apply:

If you’re a motivated leader who enjoys sales and customer service, we’d love to hear from you! Apply today by sending your resume and a brief cover letter outlining why you’re an excellent fit for this role.

Qualifications:

• Proven experience in outside sales and business development.
• Strong negotiation and account management skills.
• Excellent leadership and communication abilities.
• Familiarity with B2B sales and technical sales processes.
• Proficient in using Salesforce and other sales technologies.
• Ability to analyze market trends and customer needs effectively.
• A background in marketing and customer service is a plus.

Please answer the questions mentioned below to be considered for an Interview.

Job Types: Full-time, Part-time

Pay: $20.00-$25.00 per hour

Additional pay:

• Bonus pay
• Commission pay
• Tips

Benefits:

• Casual dress
• Commuter benefits
• Company events
• Mileage reimbursement

Ability to commute/relocate:

• Simcoe County: reliably commute or plan to relocate before starting work (required).

Application question(s):

• What strategies would you use to generate new business for Orillia Window Cleaning?
• Why do you believe you would succeed in a role that requires leadership and sales skills?
• Would you like us to know anything else about you and why you would be a great fit for this position?