Sales and Customer Service Representative Remote

HMG Careers; Cambridge; Remote; CAD 28,000 - 36,000; Part time

Job summary

HMG Careers seeks a Manufacturing Technologist for our Cambridge, Canada site. The role is hands-on on the shop floor, driving process improvement and operational excellence through quality data, failure modes, and collaboration with production associates.

Core duties include analyzing quality data, reducing process gaps, improving safety and ergonomics, developing work instructions, and leading SQDC-focused problem solving.

Qualifications

• Bachelor's degree or Diploma in manufacturing engineering or mechanical engineering.
• Five (5) years of progressive work experience in a manufacturing environment.
• Certification by ASQ CSQP or SME is a plus.
• Experience with welding, fixturing and swaging is preferred.
• Strong analytical and problem-solving abilities.
• Fluent English, written and oral.

Responsibilities

• Analyze quality data and failure modes to identify process control gaps and implement corrective actions.
• Partner with shop floor personnel to improve safety, ergonomics, and ease of manufacturing.
• Develop and maintain clear, accurate, and user-friendly work instructions.
• Design and improve tooling, fixturing, and equipment to support reliable and efficient operations.
• Lead structured problem-solving efforts focused on Safety, Quality, Delivery, and Cost (SQDC).
• Collaborate cross-functionally with Quality, Maintenance, and Operations to implement sustainable improvements.
• Support and advance MFDS through problem solving to enable continuous improvement.
• Perform other duties as assigned.

Skills

Lean Manufacturing

Data analysis

Problem solving

Process improvement

Quality data analysis

Engineering drawings interpretation

MS Office (Word/Excel/PowerPoint)

Communication

Team collaboration

Safety awareness

Education

Manufacturing/Mechanical Engineering degree

Tools

MS Office suite

Job description

Manufacturing Technologist

The Manufacturing Technologist is responsible for driving process improvement/control and operational excellence on the shop floor by leveraging quality data, failure mode analysis, and direct engagement with production associates. This role is highly hands-on, spending the majority of time on the floor to enhance safety, improve process control, increase efficiency, and simplify manufacturing for our teams.

CA$23.00 hourly

Part-time

Core Duties/Responsibilities

• Analyze quality data and failure modes to identify process control gaps and implement corrective actions.
• Partner with shop floor personnel to improve safety, ergonomics, and ease of manufacturing.
• Develop and maintain clear, accurate, and user-friendly work instructions.
• Design and improve tooling, fixturing, and equipment to support reliable and efficient operations.
• Lead structured problem-solving efforts focused on Safety, Quality, Delivery, and Cost (SQDC).
• Collaborate cross-functionally with Quality, Maintenance, and Operations to implement sustainable improvements.
• Support and advance the Mirion Factory Development System (MFDS) through problem solving to enable continuous improvement.
• Perform other duties as assigned.

Responsibilities - Safety & Quality

• All employees are expected to follow government and corporate laws, rules, regulations, policies, and procedures.
• All Cambridge employees play a role in the implementation of the site Quality and Safety Policy, which outlines a safe work environment as the foundation for the business unit's goal to create a positive customer experience.

Skill/Knowledge & Other Requirements

• Bachelor's degree or Diploma in manufacturing engineering or mechanical engineering.
• Certification by a recognized board such as the American Society for Quality (ASQ CSQP) or Society of Manufacturing Engineers (SME) is a plus.
• Five (5) years of progressive work experience in a manufacturing environment.
• Experience with welding, general fixturing and swaging (preferred not required).
• Ability to establish goals, structures, and processes necessary to successfully complete projects.
• Ability to interpret and problem solve engineering drawings.
• Ability to develop and work with recordkeeping and data management systems and related software applications.
• Advanced knowledge of manufacturing and production processes.
• Ability to establish and maintain effective working relationships with key internal and external personnel.
• Ability to work cooperatively with others and demonstrate professional, ethical, respectful, and courteous behavior when interacting with others.
• Strong computer skills (MS Office applications: Word, Excel, and PowerPoint).
• Experience in Lean Manufacturing.
• Ability to make decisions and multi-task.
• Strong presentation and training skills.
• Excellent analytical skills to diagnose and solve problems.
• Excelled knowledge of English (written and oral).