Sales Advisor, Part-Time - Eaton Centre

Warby Parker; Toronto; On-site; CAD 35,000 - 50,000; Full time

Job summary

Warby Parker is seeking a Sales Advisor to enhance customer interactions and experiences in their retail locations. This role requires proactive problem-solving, strong communication skills, and a passion for delivering excellent service. Advisors will engage customers with brand values while contributing to innovative retail strategies. If you're excited to work in a dynamic environment, this could be the role for you.

Qualifications

• Excited to work in a fast-paced environment.
• Customer-facing experience in service-minded settings.
• Energetic self-starter with an interest in fashion and technology.

Responsibilities

• Communicate brand philosophy and values effectively.
• Delight customers through exceptional service.
• Help foster an inclusive company culture.

Skills

Customer service

Problem-solving

Teamwork

Communication

Attention to detail

Adaptability

Organizational skills

Job description

Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. We've grown to who we are today thanks in no small part to them! In this role, you'll get to show folks firsthand what Warby Parker is all about while making glasses shopping a goosebump-inducing experience. Sound cool? Read on!

What you'll do:

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through nothing-but-wonderful service
• Demonstrate unparalleled product knowledge and offer exceptional style advice
• Dream up ways to reinvent retail and the glasses-shopping experience
• Anticipate the needs of your team and customers alike, and be at the ready to lend a hand
• Help foster an inclusive culture by treating customers and colleagues with respect

Who you are:

• Excited to work and learn at a fast-paced, high-growth company
• Backed by customer-facing experience in a service-minded environment
• A proactive, adaptable problem-solver who reacts quickly in unexpected situations
• A positive team player who leads by example
• Able to effectively communicate with a variety of people
• Organized, attentive, and detail-oriented
• An energetic self-starter with an entrepreneurial spirit
• Interested in fashion and technology
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

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About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

About the company

JAND, Inc., doing business as Warby Parker, is an American online retailer of prescription glasses and sunglasses, based in New York City.

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