Sales Advisor

Clutch Technologies Inc.; Mississauga; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a rapidly growing team at an innovative online used car retailer, where you'll play a pivotal role in transforming the car buying experience. As a Sales Advisor, you will guide customers through the purchasing process, ensuring satisfaction while effectively handling objections. This position offers a unique opportunity to make a significant impact in a fast-paced environment. With a focus on autonomy and ownership, you will help redefine an age-old industry while enjoying a competitive compensation package that includes a sales incentive plan. If you're a self-starter with a passion for sales, this is the perfect role for you.

Benefits

Autonomy & Ownership

Base Compensation + Sales Incentive Plan

Qualifications

• Minimum 2-3 years of sales or customer service experience.
• Exceptional sales and communication skills are essential.

Responsibilities

• Guide customers through the cash transaction process after deposit.
• Handle customer objections and upsell ancillary products.

Skills

Sales Experience

Customer Service

Objection Handling

Communication Skills

Organizational Skills

Tools

CRM Software

Job description

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their homes, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50 and Fast 500 lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role:

Clutch is in search of a Sales Advisor to champion the online used car buying process. This is a fantastic opportunity to join a rapidly growing team and create a huge impact, as we expand in new cities across Canada! Take part in disrupting the age-old mundane process of buying a car & redefine what it means to sell used vehicles.

What you'll do:

• Kick off the purchasing process once customers have placed a deposit on our website and be their guide through the cash transaction - set expectations for the next steps and ensure customer satisfaction.
• Effectively handle customer objections and get the sale across the finish line.
• Build the business by upselling ancillary products that Clutch offers including but not limited to extended warranties, rust protection etc.
• Update all relevant information and documents in our CRM, verify and generate documents.

All about you:

• Minimum 2-3 years of sales or customer service experience
• Experience in customer objection handling is preferred
• You should be comfortable in a fast-paced environment and able to juggle a large number of customers at a time
• Stoked about disrupting and redefining an age-old industry and a drive to win
• Self-starter and go-getter attitude
• Attention to detail and a high level of organization
• Exceptional sales, communication, and objection-handling skills
• Must be comfortable working 100% on-site at our Mississauga facility
• Must be available to work on weekend shifts

Why you’ll love it at Clutch:

• Autonomy & ownership -- create your own path, and own your work
• This role offers a base compensation + sales incentive plan!

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [e-mail] .

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