Sales Administrator

Client Support & Communication:

1. Follow up with clients regarding pending estimates, service updates, or feedback.
2. Answer client inquiries via phone and email in a professional and timely manner.
3. Coordinate schedule changes or status updates between clients and the operations team.
4. Support the collection and submission of paperwork from clients as needed (e.g., service agreements, approval confirmations).

Sales Coordination:

1. Track leads and follow-up status using internal systems (Jobber or Google Sheets).
2. Keep the sales team updated on outstanding items that need attention.
3. Assist with onboarding new clients by gathering key contact and service details.
4. Monitor internal calendars and task lists for upcoming client follow-ups.

Documentation & Recordkeeping:

1. Maintain organized records of client communication, service logs, and follow-up notes.
2. Assist with inputting collection data from transfer stations and submitting it weekly.
3. Ensure all data is updated across internal files and platforms (Google Drive/CRM).

Cross-Department Support:

1. Serve as the point of contact between sales, operations, and admin teams to ensure smooth workflow.
2. Flag urgent client matters or service disruptions to the appropriate team.
3. Assist with preparing weekly client activity summaries or follow-up trackers.

Preferred Qualifications:

1. Previous experience in a sales support, admin, or client services role.
2. Strong verbal and written communication skills.
3. Proficient with Google Workspace (Docs, Sheets, Drive).
4. Comfortable learning CRM or workflow platforms like Jobber.
5. Ability to multitask and manage time effectively across two service lines.

Bonus Assets:

1. Experience in waste management, logistics, or environmental services.
2. Knowledge of regulated materials (e.g., hazardous waste streams).
3. Bilingual or multilingual communication ability.