Sales Administrator

Tri-Mach; Elmira; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading manufacturer of processing equipment is seeking a Sales Administrator to enhance internal sales operations. This role involves managing CRM data, overseeing invoices, and assisting the sales team with orders. Candidates should possess strong organisational skills, proficiency in Microsoft 365, and excellent communication abilities. This position offers various perks including career development opportunities, competitive benefits, and a positive work culture.

Benefits

Career development opportunities

Tuition Reimbursement

RRSP Matching

Competitive Group Benefits

Fully equipped private gym

Company events

Qualifications

• Strong organisational and multitasking skills with exceptional attention to detail.
• Excellent verbal and written communication and interpersonal skills.
• Proficient in Microsoft 365 applications (Outlook, Teams, Excel, Word, SharePoint).

Responsibilities

• Generate and oversee invoices for spare parts orders, coordinating with finance.
• Assist spare parts sales team with obtaining orders and after-sales services.
• Uphold CRM data integrity and conduct regular audits.

Skills

Organisational skills

Multitasking

Verbal communication

Written communication

Interpersonal skills

Tools

Microsoft 365

CRM systems

ERP systems

Job description

Tri-Mach Group Inc. is looking for a Sales Administrator to streamline our sales process and help take our brand to the next level through unparalleled customer service & support.

Tri-Mach Group (TMG) is a leading manufacturer of custom processing equipment and solutions for the food, beverage, agricultural, and pharmaceutical industries. We are currently seeking an organised and detail-oriented Sales Administrator to enhance internal sales operations and maintain data accuracy. The Sales Administrator provides essential support to the sales, finance, and procurement teams by ensuring precise data entry, managing CRM and ERP systems, coordinating customer feedback, and streamlining invoicing and reporting processes. This position demands exceptional organisational abilities, meticulous attention to detail, and proficiency in multitasking within a dynamic environment. The Sales Administrator promotes a positive company image through safety, quality, consistency, and professionalism.

At Tri-Mach, we believe the formula to creating the best solutions, is having the best people. Recognized as one of Canada's Best Managed, we've never lost sight of putting people first, ensuring an open culture driven by respect, support, and building long-term relationships.

Perks of the role

• Large variety of work, no project is ever the same!
• Career development opportunities
• Onsite Skill Development Programs
• Tuition Reimbursement
• RRSP Matching
• Competitive Group Benefits for Dental, Drugs and Health Care
• Climate Controlled Shop with state-of-the-art equipment
• Fully equipped private gym
• Company events like BBQs and more!
  
  

Key Responsibilities

• Generate and oversee invoices for spare parts orders, liaise with the finance department for collections, and coordinate shipping and customs duties
• Assist the spare parts sales team with obtaining orders, including cold calling and providing after-sales services
• Uphold CRM data integrity, conducting regular audits jointly with sales representatives to ensure accurate data and reliable reporting
• Create new projects and customer setups in the ERP, ensuring accurate entry of customer information, documentation, and estimate details
• Coordinate Factory Acceptance Testing (FAT) visits and assist with internal sales initiatives such as cold calling
• Prepare quarterly sales performance reports, analyse trends, and contribute to sales forecasting efforts
• Always conduct oneself in a professional manner in alignment with Company values, including but not limited to language use, attire, and workmanship
• All other duties as assigned
  
  

Requirements

• Strong organisational and multitasking skills with exceptional attention to detail
• Excellent verbal and written communication and interpersonal skills
• Proficient in Microsoft 365 applications (Outlook, Teams, Excel, Word, SharePoint, etc.)
• Experience managing vendor relationships and overseeing logistical coordination
• Familiarity with CRM systems and fundamental reporting functions
• A creative approach with a genuine passion for cultivating workplace culture and enhancing the employee experience
• Ability to thrive in a fast-paced setting with frequently changing priorities