Sales/Account Specialist

The Integrity Group (CA); Calgary; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player seeks an Account Specialist to enhance client relationships and drive business growth in the homebuilding sector. This role is pivotal in managing client accounts, handling transactions, and collaborating with internal teams to ensure project success. The ideal candidate will possess strong relationship-building and negotiation skills, along with a proactive attitude and attention to detail. If you are a self-starter eager to make a significant impact in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Minimum three years of experience in homebuilding or lumber industry.
• Sales experience in building materials is an asset.

Responsibilities

• Build and maintain strong client relationships through proactive communication.
• Identify and acquire new clients through outbound strategies.

Skills

Relationship Building

Negotiation Skills

Attention to Detail

Communication Skills

Organizational Skills

Problem-Solving Skills

Education

3+ years in Homebuilding or Lumber Industry

Sales Experience in Building Materials

Tools

Google Workspace

Sales and Inventory Software

Project Management Software

Job description

The Integrity Group of Companies comprises five distinct business units, primarily focusing on:

Core Areas of Focus

• Construction of post frame buildings across Western Canada
• Supplying framing material packages to homebuilders in Calgary and surrounding areas
• Manufacturing

The Account Specialist will be responsible for building business relationships and expanding opportunities with new and existing customers for Integrity Building Products. This role also involves managing client relationships and contracts. The ideal candidate is an ambitious self-starter with a keen eye for detail, understanding the importance of relationship management and customer service excellence.

Roles and Responsibilities

1. Build and maintain strong, long-lasting client relationships through proactive communication and relationship-building strategies.
2. Collaborate with clients to determine product or service requirements.
3. Handle quotes and orders for lumber, trusses, and floor systems.
4. Process transactions, including sales, returns, and VPOs for Integrity accounts and customers.
5. Investigate loss of sales and/or contract profitability as needed.
6. Identify and acquire new clients through outbound strategies such as phone calls, face-to-face meetings, and industry networking.
7. Provide regular updates, respond to inquiries, and address client concerns promptly.
8. Work closely with internal teams such as Estimating, Design, and Operations to ensure project success and customer satisfaction.
9. Adapt to new processes or protocols as required, demonstrating problem-solving skills.

Education and Experience Requirements

• Minimum three years of experience in the homebuilding or lumber industry.
• Sales experience in building materials or within the Calgary homebuilding industry is an asset.

Skills and Qualifications

• Strong relationship-building abilities with customers.
• High attention to detail and accuracy.
• Excellent negotiation skills.
• Professionalism, flexibility, and a proactive attitude.
• Strong organizational, planning, and time management skills.
• Self-motivated with a team-oriented mindset.
• Excellent verbal and written communication skills.
• Leadership and interpersonal skills.
• Analytical and fair problem-solving abilities.

Technology & Equipment

• Google Workspace (Drive, Sheets, Gmail, Slides, Docs)
• Sales and Inventory Software
• Project Management Software

Travel

Moderate travel may be required to meet with clients or attend industry events.

Note: This job description is not exhaustive. Employees may be asked to perform other duties as needed to meet organizational requirements.