Sales Account Manager, The Floor Show

Qualico; Edmonton; On-site; CAD 60,000 - 90,000; Full time

Job summary

Qualico is seeking a Sales Account Manager for The Floor Show, responsible for driving sales and ensuring high customer satisfaction. Candidates must have a high school diploma and at least 3 years of sales experience, preferably in the flooring or interior design field. The role also requires effective communication skills, time management, and the ability to handle multiple priorities. Full-time position with competitive compensation and benefits offered.

Benefits

Competitive compensation and benefit packages

Company matching RRSP / DPSP program

Employee home purchase program

Employee discounts

Qualifications

• Minimum of 3 years of sales experience in the flooring industry.
• Detail-oriented with strong communication skills.
• Must have a valid driver's license and reliable vehicle.

Responsibilities

• Plan and generate targeted sales within the customer portfolio.
• Resolve customer inquiries efficiently and recommend product options.
• Conduct site visits and prepare estimates.

Skills

Sales experience

Customer service

Communication

Time management

Detail oriented

Education

High School Diploma

Diploma or Bachelor's Degree in Sales or Business Administration (preferred)

Tools

Microsoft Office

Job description

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Location : 3203 - 93rd Street NW, Edmonton and surrounding communities.

At The Floor Show our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP / DPSP program, employee home purchase program and employee discounts.

Job Overview

Reporting to the Vice-President, as the Sales Account Manager you are responsible to plan and generate targeted sales within their customer portfolio, and ensure customers are provided with excellent customer service to enhance customer satisfaction and loyalty.

Your Day-to-day Responsibilities Will Include

• Planning and executing an annual sales plan, including targeting specific customers.
• Preparing change orders for upgrades or other changes to the original order.
• Reviewing with the Management Team contracts and agreements and setting the terms and pricing.
• Resolving customer inquiries or concerns in an efficient manner and presenting and recommending product options to clients based on customer preferences, needs and budgets.
• Achieving product mix, pricing and margins for assigned sales area according to agreed targets.
• Conducting site visits to comprehend building practices and product preferences, and preparing estimates accordingly.
• Assisting in setting up new accounts and keeping payments up to date.
• Staying current on product knowledge and competitors in the market.

As our ideal candidate, you are…

• Organized; you effectively manage your time while balancing multiple priorities.
• A strong communicator; you clearly express your thoughts in conversation and in written communication.
• An active listener; you seek to understand and listen to others in a non-judgmental way.
• Detail oriented; you focus on detailed accuracy when dealing with a high volume of work.
• A team player; you contribute as a team member and share equally in the exchange of ideas, concepts and process outcomes.
• High school Diploma, or equivalent.
• Minimum of 3 years of sales experience within the flooring industry.
• Satisfactory verification of criminal record check.
• Valid Driver’s licence and reliable vehicle required.
• Comfortable using office equipment and Microsoft Office Programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint).

Preferred Qualifications

• A Diploma or Bachelor’s Degree in Sales, Business Administration, Interior Design, or equivalent is considered an asset.
• Experience in residential interior design, working with supply chain and / or residential construction is an asset.
• Experience with operating systems (ERP) such as Retail Flooring Management System (RFMS) is an asset.

What We Value

• Creating trusting and successful working relationships.
• Setting clear, measurable and achievable goals.
• Cooperating with team members in an open, positive and respectful manner.
• Taking responsibility for the outcomes of decisions and actions.
• Staying current with technical job skills.

Work Conditions

You primarily work in an office setting during regular business hours. with travel to construction sites required on a frequent basis. Overtime may occasionally be required.

About Us

The Floor Show products include flooring for new home construction, multi-family housing, retail, insurance, hospitality, light commercial and heavy commercial flooring. The Floor Show also has a window covering and countertop division. To learn more, click here .

Qualico welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Candidates being considered will be contacted. We thank you for your interest. Join our Talent Community to stay up to date on job opportunities and to find out why we have the best reasons to come to work every day.

Closing Date : July 8, 2025

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

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