Sales – Building Materials

David Aplin Recruiting; Montreal; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Inside Sales Lead to manage the Service Counter and ensure exceptional customer service. This role involves developing strategic business relationships, achieving sales targets, and maintaining inventory levels. The ideal candidate will have supervisory experience in retail, particularly in building materials, and possess strong communication and problem-solving skills. With a competitive salary and comprehensive benefits, this opportunity offers a chance to thrive in a dynamic environment while contributing to organizational success. Relocation to Nunavut is required, making this a unique opportunity for those ready for a new adventure.

Benefits

Competitive salary

Comprehensive benefits package

Subsidized housing

Food allowance

RRSP matching plan

Relocation provided

Qualifications

• Minimum 2 years of supervisory experience in a retail environment.
• Strong customer service and problem-solving skills.

Responsibilities

• Manage the Building Supply counter and assist customers.
• Achieve sales targets and maintain inventory levels.
• Oversee store staff performance and ensure a safe environment.

Skills

Customer Service

Time Management

Staff Training

Problem-Solving

Communication Skills

Teamwork

Flexibility

Education

2+ years of supervisory experience in retail

Tools

Microsoft Office

Job description

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The Inside Sales Lead is responsible for managing the Service Counter, ensuring customers receive professional and ethical service. Working closely with the management team, this role supports organizational and departmental goals while developing strategic business relationships to drive future sales.

Relocation to Nunavut, NWT is required for this role.

Benefits & Perks

• Competitive salary with Comprehensive benefits package
• Subsidized housing and food allowance provided
• RRSP matching plan
• Relocation provided

Responsibilities

• Manage the Building Supply counter, assisting customers and providing product recommendations.
• Achieve and maintain shrink targets to minimize waste and meet financial objectives.
• Maintain inventory levels, process purchase orders, and ensure product availability.
• Oversee all building material and lumber sales within the store.
• Develop strong relationships with customers to understand and fulfill service needs.
• Meet and exceed sales targets and quotas.
• Enforce company policies and procedures.
• Process orders and foster positive relationships with internal and external business partners.
• Provide exceptional customer service by greeting and assisting customers professionally.
• Address and resolve customer inquiries and concerns promptly.
• Assist in scheduling, assigning tasks, and managing store staff performance, including coaching, counseling, and conducting performance appraisals.
• Ensure a safe and clean store environment by adhering to health, safety, and security regulations.
• Travel may be required as needed.
• Perform other duties as assigned.

Qualifications

• Minimum 2 years of supervisory experience in a retail environment, preferably in building materials, lumber, hardware, plumbing, or electrical.
• Strong time management and prioritization skills.
• Proven ability to train and motivate staff.
• Experience in monitoring and assessing employee performance.
• Proficiency in Microsoft Office and general computer literacy.
• Excellent verbal and written communication skills.
• Professional, responsive, and positive work attitude.
• Strong customer service and problem-solving skills.
• Effective teamwork and team-building abilities.
• Availability to work flexible hours, including evenings and weekends.
• Must pass required background and credit checks.

David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.

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