SAILPOINT IDENTITYIQ DEVOPS ENGINEER

E-Solutions; Calgary; On-site; CAD 80,000 - 100,000; Full time

Job summary

A tech solutions firm in Calgary is seeking a SailPoint IdentityIQ DevOps Engineer to provide operational expertise for Identity and Access Management systems. The role requires strong skills in SailPoint IIQ, enterprise systems, and effective communication. You will handle incident management, develop use cases, and support IAM architecture. Ideal candidates have a bachelor's degree in Computer Science and substantial experience in IAM systems.

Qualifications

• Experience in a large enterprise supporting IAM functions.
• Experience supporting SailPoint IAM systems or other IAM technologies.
• Years of experience writing and troubleshooting rules and custom connectors.

Responsibilities

• Provides operational support for IAM system based on SailPoint IdentityIQ.
• Analyzes and triages incidents with urgency.
• Engages in requirements gathering and develops use cases.

Skills

Experience developing Sailpoint IIQ artifacts

Hands-on experience with production IIQ

Knowledge of Java or .NET

Experience with web technologies

Excellent communication skills

Education

Bachelor's degree in Computer Science

Tools

SailPoint IdentityIQ

Active Directory

ServiceNow

Job description

Overview

SailPoint IdentityIQ DevOps Engineer

Location: Calgary – Onsite-Fulltime

Job Summary

Provides operational support for our Identity and Access Management (IAM) system based on SailPoint IdentityIQ (IIQ), enables IAM policies and standards, performs code reviews, develops connectors and integrations as needed, and develops well-informed technical project plans

Build, operate and adhere to a sound security architecture framework partnering with the Security, HR, and Legal organizations

Analyze and triage incidents with an appropriate sense of urgency, focus on restoration of service, followed by root cause analysis to prevent recurrence

Provides subject-matter expertise, best practices, technical approaches, and strategic recommendations. Exhibits technical leadership to ensure optimal function and enhancement of enterprise IAM and keeps up-to-date on the latest IAM industry solutions and trends

Perform installation, migration, configuration, maintenance, technical support and troubleshooting of IAM implementation in a hybrid cloud IT environment

Observes project delivery protocol and ensures timely escalation of status, issues, and risks

Engage in requirements gathering and development of use cases. Supports IAM architecture, process, and governance development

Translates architecture specifications to low-level component design and identifies customizations for implementation

Qualifications

Experience developing Sailpoint IIQ artifacts (Applications, Custom, Email Templates, Workflows, Forms, Rules, etc.)

Hands-on experience with production IIQ, Active Directory, and ADFS workloads.

Experience adhering to problem management best practices, driving rapid resolution, root cause analysis, and reducing future support impacts

Knowledge of Java, .NET, or similar object-oriented programming language

Knowledge of enterprise systems ( SAP, Ariba, FieldGlass, Workday, ServiceNow)

Experience with web technologies ( XML, SPML / SOAP, Web Services) and with application middleware components ( database, web app servers, etc.)

Excellent interpersonal, verbal and written communication skills

Familiarity with SOX and PCI compliance regulations

Experience with ServiceNow / IdentityIQ Catalog Integration

Requirements

• Bachelor's degree in Computer Science or equivalent work experience
• years of experience in a large enterprise supporting IAM functions
• years of experience supporting SailPoint IAM systems, with consideration given to candidates experienced in other Identity and Access Management technologies like OKTA in particular
• years of experience writing and troubleshooting rules, workflows, and custom connectors
• years of experience developing custom forms in SailpointIIQ
• years of experience developing role assignment rules based on attributes

Proven experience working with customers, business subject matter experts, and executive management