Safety and Security Guard

Pomeroy Lodging; Banff; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Staff housing available

Employee gym

Meal provided (employee cafeteria)

Growth and development opportunities

Discounts on activities

Shuttle to Calgary/Canmore

Health and Wellness benefits

Vacation accrual (4% of earnings)

Job summary

Pomeroy Lodging's Kananaskis Mountain Lodge requires a dedicated Safety & Security Guard to maintain safety for guests and staff across multiple properties in Kananaskis Village. You will perform foot/vehicle patrols, provide first aid, and act as a first responder in emergencies.

Role emphasizes customer service, calm under pressure, and collaboration with other departments. Must be Alberta-licensed security professional with first aid CPR and a Class 5 license.

Qualifications

• Must be licensed in Alberta as a Security professional.
• Must hold a Class 5 Drivers License or equivalent.
• Must have a valid Standard/Intermediate First Aid with Level C CPR certificate.
• High school diploma; post secondary education desirable.
• 2–3 years prior security experience, preferably in a public setting.
• Must be computer literate; MS Office, Word and Excel preferred.

Responsibilities

• Conduct routine foot and vehicle patrols across the resort.
• Provide first aid to guests and staff as needed.
• Assist as part of the emergency response team.
• Attend Health and Safety meetings and fire training sessions.
• Complete monthly audits of first aid kits, AEDs and extinguishers.
• Prepare incident and daily reports for hotel and residence operations.
• Interacting with guests and staff on a daily basis.

Skills

Security operations

First aid CPR

Interpersonal skills

Emergency response

Communication

Education

High school diploma

Post secondary education desirable

Tools

Microsoft Office

Word

Excel

Job description

Safety and Security Guard

Rate of Pay: $21 per hour

THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.

Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699

Start a new adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!

The Role

Reporting directly to the Manager of Safety and Security, the Safety & Security Guard’s role is to assist the resort in maintaining the security and safety of all facilities, 1,000+ guests and 300+ employees in three properties, a Spa facility, four residence complexes, and one leased public building. The Safety & Security Guard role will include, property foot patrols, vehicle patrols, compiling daily shift reports, acting as a designated first aid provider, and enforcing hotel and residence rules and regulations.

As a safety and security guard, you will also act as first responder on site to any & all emergencies, working in coordination with other departments and outside agencies to resolve threats to the safety of guests, staff, and visitors within Kananaskis Village. Due to the wide variety of guest and staff calls that may occur, it is imperative that you possess superior first-aid skills.

Although safety is always the number one priority, this role acts as an ambassador to our guests regarding all aspects of customer service. Conveying a friendly, positive demeanor at all times is essential for this role.

Job Duties

• Conducting routine foot and vehicle patrols
• Providing first aid to guests and staff
• Acting as a member of the emergency response team
• Participating in Health and Safety meetings and fire training sessions
• Conducting monthly audits for first aid kits, AED’s, eye wash stations and fire extinguishers
• Completing incident, first aid and daily hotel and residence reports
• Interacting with guests and staff on a daily basis

Employment Experience And Educational Requirements

• Must be licensed in Alberta with the Solicitor General as a Security professional
• Must have a Class 5 Drivers License or equivalent
• Must have a valid Standard (Intermediate) first aid with level C CPR certificate from an accredited Canadian agency (St. John Ambulance or Red Cross). Priority will be given to candidates who hold a higher level of training from a Canada accredited program such as Advanced First Aid or EMR
• High school diploma. Post secondary education is desirable
• 2 – 3 years prior security experience, ideally in a public setting
• Must be computer literate, preference given to individuals with strong knowledge of Microsoft Office, Word and Excel
• The below soft skills will be an asset for the role:
• Prior experience with conflict resolution
• Ability to stay calm under pressure or in high pressure situations
• Exceptional interviewing techniques, note taking, and report writing
• Must possess excellent interpersonal and communication skills, both written and verbal
• Ability to communicate in a second language is an asset

Physical Demands

• Ability to safely perform regular foot patrols throughout a large resort property and respond promptly to emergency situations
• Ability to walk or stand for the majority of a shift
• Ability to work indoors and outdoors, including exposure to cold, snow, ice and heat and other seasonal weather conditions
• Ability to bend, stoop, crouch, push and pull while responding to incidents

Amazing Perks

• Personal days: 5 per year after 90 days of continued full-time employment
• Food and Beverage discounts at ALL 6 of our dining outlets
• Growth and development opportunities, both personal and professional
• Onsite newly renovated
• staff accommodations including an employee gym
• One meal per day in our employee cafeteria (taxable benefit)
• Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
• Shuttle access to Calgary and Canmore
• Health and Wellness benefits (some restrictions may apply)
• Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
• Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
• Discounted access to our Nordic Spa*
• Discounted Ski Pass and Golf rates*
• Kananaskis Parks Pass

Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699

• Season Availability, subject to cut off dates.