s.t.o.p. Restaurant Supply - Warehouse Supervisor

s.t.o.p Restaurant Supply; Kitchener; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Profit sharing

RRSP plan

Flexible benefits

Paid personal days

Birthday off

Annual health & wellness benefit

Job summary

s.t.o.p Restaurant Supply in Kitchener is hiring an Operations Supervisor to lead our warehouse team at the Kitchener location. You will oversee inbound/outbound activities, drive exceptional customer service, and coach staff to maintain accuracy, cost controls, and safety while supporting growth for our business and staff.

This full-time role includes a profit-sharing plan, RRSP, flexible benefits, paid personal days, and a birthday off, with company offices in Burlington, Kitchener, and

Qualifications

• 5 years of warehouse experience is required.
• Strong communication and interpersonal skills are essential.
• Positive attitude with a customer-first mindset is important.
• Excellent attention to detail and organizational abilities are expected.

Responsibilities

• All the physicality of inbound and outbound products: timing, efficiency, accuracy.
• To achieve top level customer service with internal and external customers.
• Including, but not limited to: Receiving, delivery driver, order selection, inventory accuracy, cost control
• Over see all aspects for the warehouse team: leading, coaching, motivation
• Safe operation and upkeep of company equipment and product, as well as the safety of yourself and your fellow co-workers
• Other duties as assigned

Skills

Customer service

Team leadership

Communication

Inventory management

Warehouse experience

Coaching

Education

Warehouse experience

Tools

Inventory management software

Job description

Full-Time | Profit Sharing | RRSP | Birthday Off!

Join the s.t.o.p. Family – Where Passion Meets Foodservice!

At s.t.o.p. Restaurant Supply, we’re not just about selling equipment — we help Chef’s, GM’s and Owners run and grow their business successfully in the most efficient and profitable way. From local gems to hospitality giants, we’re proud to be the trusted go-to for top-quality kitchen equipment and supplies — but it’s our people who make the difference. Our team is driven, collaborative, and always ready to go the extra mile for our customers.

Why You’ll Love Working With Us

• Profit Sharing Program – because your success should be rewarded.
• RRSP Plan – we invest in your future.
• Flexible Benefits – health and wellness that fit your lifestyle.
• Paid Personal Days & Your Birthday Off!
• Annual Health & Wellness Benefit – a little something just for you.
• Offices in Burlington, Kitchener & Sudbury – and growing!

What You’ll Be Doing

As a Operations Supervisor at our Kitchener location, you’ll bring your energy and customer-first mindset to every interaction. From assisting your team with product questions and order support to building lasting relationships through exceptional service, you’ll play a vital role in ensuring our customers feel valued, supported, and set up for success — while growing your own career along the way. Here’s what your days might look like:

• All the physicality of inbound and outbound products: timing, efficiency, accuracy;
• To achieve top level customer service with internal and external customer;
• Including, but not limited to: Receiving, delivery driver, order selection, inventory accuracy, cost control
• Over see all aspects for the warehouse team: leading, coaching, motivation,
• Safe operation and upkeep of company equipment and product, as well as the safety of yourself and your fellow co-workers;
• Other duties as assigned

Who You Are

You’re a natural people person who thrives in a fast-paced environment. You care about your customers, love learning new things, and have that “go-getter” spark.

We’d love to hear from you if you’re:

• A positive, friendly attitude and a genuine passion for helping people
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Previous Warehouse experience (5 years) with hands on working knowledge of an inventory management software platform.