Overview
We are seeking an experienced Training Lead to oversee the design, development, and execution of training strategies for a large-scale SAP S/4HANA business transformation. This pivotal role spans the full project lifecycle—from pre-implementation preparation through deployment and sustainment.
Project
A multi-year SAP S/4HANA business transformation initiative focused on modernizing systems, streamlining processes, and driving long-term business value. The program is a strategic priority, touching multiple functions across the organization, and requires strong engagement and clear communications to align leaders, employees, and stakeholders throughout the journey.
Responsibilities
- In pre-preparation phase: develop training paths, curriculums, and plans for project team training to support a successful start of the SAP S/4HANA project, for both business and IT project roles.
- Set up and manage SAP WalkMe (or similar tool) to manage learning paths and completion.
- Manage and coordinate all learning events.
- Develop onboarding plans and material for project team members.
- Work with various vendors for team mobilization (where applicable); manage onboarding plans for new team members and other onboarding logistical requirements.
- Identify project team external training requirements, prepare training RFQ/RFP, identify possible training vendors, lead the process for training vendor selection, and onboard training vendors.
- During the transition from Preparation to Implementation: conduct training assessment.
- Develop Learning and Development strategy for training end-users (internal and external) impacted by SAP S/4HANA implementation, driving identified outcomes (e.g., user proficiency) and measurements.
- Develop and manage the training plan and training standards.
- Manage a training team composed of internal Hydro One employees, contractors, and 3rd party vendor staff; manage training development per ADDIE.
- Train business or functional consultants to develop training or digital adoption content for various audience groups (executive/leadership, corporate, field, warehouse).
- Manage setup of all digital adoption technology and development of content.
- Manage training delivery and logistics planning (physical and system).
- Deliver train-the-trainer or end-user training courses.
- Manage training evaluation and develop/operationalize a learning and development sustainment and continuous improvement model and strategy.
Key Requirements
- 15-20 years in the training field with a minimum of 7-10 years experience as an SAP Training Lead.
- Training experience (development and as an instructor) across the full suite of SAP modules as part of large, complex strategic transformation projects; experience leading teams or initiatives is preferred.
- Training/Learning development for SAP S/4HANA as part of large enterprise projects; experience managing and/or developing operational/safety training preferred.
- Experience with Digital Adoption tools (e.g., SAP WalkMe preferred), training accelerators, and learning content development tools (e.g., Articulate 360, virtual reality tools).
- Energy/Utilities experience preferred.
- Experience working in a multi-vendor environment.
- Experience developing and managing training in a unionized environment and for various audience groups (corporate, field, warehouse).
- Bachelor's degree in a relevant field.
Job Details
Job Type: Fixed term contract
Contract length: 6 months
Work Location: In person