RV Walkthrough Specialist

Fraserway RV; Abbotsford; On-site; Full time

Job summary

Fraserway RV is seeking an RV Walkthrough Specialist to ensure customer readiness upon RV pickup, impacting customer satisfaction and retention. As part of a dedicated team in Canada's largest RV dealership, you'll have the opportunity to grow your career while working in a supportive environment with competitive wages and benefits.

Benefits

Competitive salary

Health, dental, and vision insurance

Retirement savings plan with company match

Paid time off and holidays

Employee discounts on RVs, parts, and services

Qualifications

• Experience in the RV industry or related field.
• Strong interest in RVs with knowledge of repair and maintenance.
• Valid driver’s license with a clean driving record.

Responsibilities

• Ensure sold units are ready for customer pickup.
• Demonstrate and teach customers about RV features.
• Assist with loading the showroom and placing units.

Skills

Communication

Customer Service

Attention to Detail

Job description

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Since 1969, Fraserway RV, as a family venture, has been driven by a simple goal - to anticipate, exceed, and earn lifelong trust from our customers. Decades of RVing experience has shaped us to become Canada’s sole coast-to-coast RV Sales & Rentals Dealer and we are looking for the best to join our team for our ongoing growth journey.

We’re proud to have been recognized with the RV Business Top 50 Dealer Award and the exclusive Blue Ribbon Award for excellence in customer care, staff training, marketing, and community service.”

Our dedicated RV Walkthrough Specialists take pride in ensuring every customer is fully prepared and confident to start their journey the moment they drive off the lot. This is a critical aspect of our sales process, impacting customers with a lasting impression. This hands-on role requires a passion for RVs, strong communication skills, and a commitment to delivering exceptional customer service.

This is a permanent Full-Time position.

Key Responsibilities

• Ensure sold units are ready for customer pick up, maintaining ongoing communication with the service and reconditioning departments
• Demonstrate and teach customers about all features and standard items of their new RV
• Assist with loading the showroom and placing units on the lot
• Support unit check-ins and assist with loading bays for the reconditioning department
• Provide assistance to the wash bay and reconditioning department as needed

Of utmost importance is our company values. They aren't just words or a plaque on the wall, they are what drive our decisions every day.

Qualifications

• Experience in the RV industry or a related field
• Forklift experience and license are an asset
• A strong interest in RVs with knowledge of RV repair and maintenance
• Valid driver’s license with a clean driving record
• Dependable, reliable, and able to prioritize effectively
• Strong attention to detail and excellent customer service skills
• Ability to work independently and as part of a team

Compensation

Competitive hourly wage ranging from $23 to $25 per hour, based on relevant experience in the RV industry.

Why Join Fraserway RV?

• Industry Leader : Work with BC’s largest RV dealership and a trusted name in Canada
• Career Growth : Opportunities for professional development and advancement within the RV industry
• Supportive Work Environment : Join a dedicated, knowledgeable, and friendly team
• Employee Benefits :
• Competitive salary and performance-based incentives
• Health, dental, and vision insurance
• Retirement savings plan with company match
• Paid time off and holidays
• Employee discounts on RVs, parts, and services

How To Apply

If you are a passionate individual with a strong interest in RVs and exceptional customer service skills, we want to hear from you! Please submit your resume and cover letter outlining your qualifications and experience.

Seniority level

Seniority level

Entry level

Employment type

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Full-time

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