Rural Office Clerk - Janvier/Conklin Casual

Regional Municipality of Wood Buffalo; Janvier, Conklin; On-site; CAD 47,000 - 66,000; Part time

Job summary

Regional Municipality of Wood Buffalo seeks a casual Rural Office Clerk for the Janvier area. You will provide clerical and receptionist support, handle payments for municipal services, and respond to inquiries with courteous service. The role requires basic office skills and local knowledge, with preference for Cree/Dene speakers.

Work is primarily in Janvier, with possible coverage in Anzac or Conklin. Two-year office experience and strong confidentiality are assets in this front-line position.

Qualifications

• High School Diploma, GED equivalent, or completion of Grade 10 is required.
• Two (2) years’ office experience required, including customer service to external customers.
• Ability to speak Cree or Dene, Indigenous culture training are assets.

Responsibilities

• Provide clerical support and receptionist duties in the absence of a Coordinator.
• Respond to inquiries, record, and deliver messages.
• Receive and process payment for municipal services.
• Maintain knowledge of municipal services and department functions.
• Provide phone, fax, and photocopying services related to municipal matters.
• Perform general janitorial duties as required.
• Adhere to confidentiality policies and cash handling procedures.
• Perform other related duties as required.

Skills

Customer service

Data entry

Confidentiality

Microsoft Office

Communication

Education

High School Diploma, GED or Grade 10

Tools

Outlook

Word

Excel

Job description

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Requisition ID:4470
Affiliation: CUPE Municipal
Position Type: Casual
Number of Openings: 2
Bi-weekly Working Hours: As Required
Department/Branch: Indigenous & Rural Relations, Rural Operations
Job Location: Janvier, Conklin

Pay Level:PL5
Rate: $41.06
COLA*:Bi-Weekly - $480

RePosted (dd/mm/yyyy): 31/10/2026 Original Posting Date:01/08/2026
Closing Date (dd/mm/yyyy): 15/11/2026
Posting Type:Internal and External

*COLA (Cost of Living Allowance) amount listed is based on full-time hours; COLA for casual positions will be prorated based on hours worked.

We strive to make our hiring process accessible to all candidates. If you require accommodation for the interview or any other part of the application process, please let us know.

ABOUT THE DEPARTMENT

The Indigenous and Rural Relations department is dedicated to fostering strong, respectful, and collaborative relationships with Indigenous and rural communities across the region. The team ensures that municipal programs, services, and decisions are informed by meaningful engagement, cultural awareness and a commitment to reconciliation.

Key functions of the department include:

• Leading engagement and consultation with Indigenous and rural communities.
• Supporting cultural awareness and reconciliation initiatives across the Municipality.
• Developing and maintaining protocols that respect Indigenous traditions and practices.
• Providing advice and guidance to Council and administration on Indigenous and rural matters.
• Advocating for the unique needs and priorities of rural communities.
• Partnering on community development projects that enhance inclusion, sustainability and quality of life.

By advancing partnerships, supporting community voices, and celebrating the diverse histories and traditions that shape the region, Indigenous and Rural Relations plays a vital role in creating an inclusive and connected Wood Buffalo for today and future generations.

GENERAL DESCRIPTION

Under close supervision and ongoing support, the Rural Office Clerk provides clerical and receptionist duties within the Regional Municipality of Wood Buffalo’s rural community offices .

RESPONSIBILITIES

• Provide clerical support and receptionist duties in the absence of a Coordinator.
• Promptly, accurately, and courteously respond to internal and external enquiries, record, and deliver messages.
• Receive and process payment for a variety of municipal services.
• Maintain a basic knowledge of municipal services and department functions.
• Provide phone, fax, and photocopying services relating to municipal matters.
• Perform general janitorial duties within the municipal office and common areas as required.
• Adhere to municipal confidentiality policies and cash handling procedures.
• Perform other related duties as required.

QUALIFICATIONS

KNOWLEDGE, SKILLS, AND ABILITIES

• Positive attitude and desire to provide exceptional customer service.
• Ability to deal courteously, tactfully, and effectively with a diverse range of people, sometimes in conflict situations.
• Must exercise confidentiality and discretion with client information.
• Proficient in Microsoft Office applications (Outlook, Word, Excel).
• Ability to enter and maintain data accurately.
• Knowledge in the operation of basic office equipment (computer, printer, calculator, cash register, electronic payment system, etc).

EDUCATION AND EXPERIENCE

• High School Diploma, GED equivalent, or completion of Grade 10 is required.
• Two (2) years’ experience in an office environment is required.
• Experience is to include providing customer service to external customers.
• Ability to speak Cree or Dene, and Indigenous culture training are considered assets.
• Due to the work location, preference will be given to local rural candidates.

OTHER REQUIREMENTS

• Submission of a Criminal Record Check.
• A valid Class Five (5) Operator’s License is an asset.
• This is a front counter customer service position that often works alone within the assigned rural community.
• The position is primarily located in Janvier, but may cover any of the rural offices in Anzac or Conklin when needed (mileage covered).

SAFETY

As an employee of the Regional Municipality of Wood Buffalo, the incumbent is responsible for understanding and actively participating in the RMWB’s health and safety management system, including all policies, practices, procedures, as well as properly utilizing all control measures including the required use of personal protective equipment. All employees must take reasonable care to protect the health and safety of themselves and others, as well as immediately report any concerns, near misses, incidents, and hazardous conditions to their supervisor.