RQ11734 – Business Analyst – Senior (Onsite)

S M Software Solutions Inc; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

The Senior Business Analyst role at the Ministry of Public and Business Service Delivery and Procurement leads analysis for large-scale digital initiatives, enterprise platform features, and the onboarding of new government services.

Work with program areas, ministry partners, users, product teams, architects, designers, developers, privacy and security specialists, testers, and operational stakeholders to define future-state requirements and coordinate deliverables across parallel workstreams.

Qualifications

• Experience leading analysis for large-scale digital initiatives.
• Strong ability to document requirements, user stories, and process models.
• Proven skill in defining business rules and acceptance criteria.
• Experience with integration planning and traceability across teams.
• Proficient in facilitating workshops with diverse stakeholders.

Responsibilities

• Lead requirements elicitation, analysis, validation, and management for enterprise digital services.
• Document business and system requirements, user stories, acceptance criteria, and data needs.
• Assess onboarding requirements and alignment with reusable platform capabilities.
• Maintain end-to-end traceability through delivery lifecycle from design to implementation.
• Coordinate input across UX, architecture, privacy, security, data, and testing teams.

Skills

Requirements elicitation

User stories

Process modelling

Acceptance criteria

Agile / Hybrid

Stakeholder coordination

Job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11734

We are seeking an experienced Senior Business Analyst to lead business analysis activities for large-scale digital initiatives, enterprise platform features, integrations, and the onboarding of new government services. The ideal candidate will have strong expertise in requirements elicitation, analysis, documentation, process modelling, user stories, business rules, acceptance criteria, and end-to-end requirements traceability.

The successful candidate will work closely with program areas, ministry partners, users, product teams, architects, designers, developers, privacy and security specialists, testers, and operational stakeholders to assess current-state challenges, define future-state requirements, coordinate deliverables, and support the successful delivery and implementation of enterprise digital services.

Role Snapshot

• Job Title: RQ11734 – Business Analyst – Senior
• Client: Ministry of Public and Business Service Delivery and Procurement
• Work Location: 222 Jarvis Street, 5th Floor, Toronto, Ontario, Canada
• Work Arrangement: Onsite – 5 Days per Week
• Estimated Start Date: November 9, 2026
• Estimated End Date: September 28, 2027
• Business Days: 225.00
• Extension: Probable after the initial mandate
• Hours: 7.25 hours per day
• Security Level: No Clearance Required

Must Have

• Experience leading analysis for large-scale digital initiatives.
• Experience documenting requirements, user stories, process models, business rules, and acceptance criteria.
• Experience assessing services for integration with shared platforms and reusable capabilities.
• Experience working in Agile or hybrid teams and supporting backlog, testing, release, and implementation activities.
• Experience coordinating deliverables across business and technical teams.

Description

The Senior Business Analyst leads business analysis for enterprise platform features, integrations, and the onboarding of new government services.

The role works with program areas, ministry partners, users, product teams, architects, designers, developers, privacy and security specialists, testers, and operational stakeholders to understand current-state challenges and define clear future-state requirements.

The Senior Business Analyst elicits, analyses, documents, validates, prioritizes, and manages business, functional, non-functional, data, reporting, integration, accessibility, privacy, security, and operational requirements throughout the delivery lifecycle.

The role maintains traceability from business outcomes and user needs through design, development, testing, release, and implementation; identifies gaps, assumptions, dependencies, and impacts; and helps ensure each onboarded service makes effective use of reusable enterprise platform features while meeting its approved program and operational needs.

Experience

• Experience leading business analysis for large, complex digital or I&IT initiatives.
• Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, reporting, integration, and operational requirements.
• Experience developing process models, use cases, user stories, acceptance criteria, business rules, data requirements, and traceability matrices.
• Experience supporting enterprise platforms, shared capabilities, integrations, and onboarding of new services.
• Experience facilitating workshops with business, policy, program, operational, legal, privacy, security, accessibility, and technology stakeholders.
• Experience analysing current-state processes and designing streamlined future-state services.
• Experience supporting product backlogs, prioritization, sprint planning, testing, release readiness, and implementation.
• Experience identifying gaps, assumptions, constraints, dependencies, risks, and organizational impacts.
• Experience preparing executive materials, options analyses, recommendations, and status updates.

General Skills / Duties

• Plan and lead requirements elicitation, analysis, validation, and management activities.
• Document business and system requirements, user stories, acceptance criteria, business rules, process models, and data needs.
• Assess service onboarding requirements and alignment with reusable enterprise platform capabilities.
• Maintain end-to-end traceability through design, development, testing, release, and implementation.
• Facilitate workshops, interviews, walkthroughs, and requirements-validation sessions.
• Support backlog refinement, prioritization, estimation, and sprint planning.
• Coordinate business input into UX, architecture, privacy, security, accessibility, data, and testing activities.
• Support test planning, defect triage, business acceptance testing, and implementation readiness.
• Prepare decisions, presentations, reports, and recommendations for senior stakeholders.

Experience And Skill Set Requirements

• Business Analysis Experience – 35%
• Experience maintaining requirements traceability.
• Platform and Service Onboarding Experience – 25%
• Experience defining integration, data, workflow, and operational requirements.
• Delivery, Testing, and Implementation – 20%
• Communication and Stakeholder Management – 20%
• Excellent facilitation, writing, presentation, negotiation, and problem-solving skills.
• Ability to translate effectively between business and technical audiences.