Responsibilities
- Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
- Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
- Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
General Skills
- Knowledge of cyber-security related practices including safeguards. Experience will be ideal
- Lead and conduct business analysis in order to assess client’s business problems/opportunities
- Experience with Agile project methodology
- Experience grooming and assembling requirements into coherent user stories and use cases and managing the Product Backlog Items, refining them and communicate changes to project manager/Team Lead
- Lead and conduct business analysis at varying levels of detail appropriate to the project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard
- Meet with the Product Owner and end-users to understand the team’s work
- Act as a proxy Product Owner for the team, where the BA answers questions or facilitates decisions on behalf of an absent Product Owner
- Develop strategies, prepare business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives
- Develop sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
- Conduct business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions
- Monitor progress, resolve problems and reports regularly to I&IT management and stakeholders
- Develop performance measures and traceability matrices for business analysis
- Apply re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches
- Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope
- Knowledge of project management and in-depth knowledge of task estimation, scheduling and control
- Can help plan, develop, manage, control projects and resolve complex technical design problems
- A team player with a track record for meeting deadlines
Desirable Skills
- Experience in the use of information retrieval packages Knowledge and understanding of Information Management principles, concepts, policies and practices
- Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions
- Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping
- Experience in structured, object oriented and agile methodologies for user requirements
- Experience developing performance measures for business analysis evaluation and subsequent follow-up
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Experience and Skill Set Requirements
Must Haves
- Experience with Agile project methodology leveraging Jira and/or DevOps
- Experience transposing requirements into coherent user stories
- Strong communications, consultations and interpersonal skills to determine client needs
- Experience working with the business users, IT development teams and external vendors
- Strong business relationship skills as cross-functional collaboration is highly desired.
- Experience related to cyber security projects within large organizations.
Nice to have
- Prior experience with Public / OPS organizations.
Skill Set Requirements
Technical Knowledge and Expertise
- Working knowledge of business system technologies to provide technical expertise and advice
- Experience with design, develop, test and implement systems solutions, and evaluate software/ hardware
- Knowledge of Systems Development Life Cycle Methodologies and Agile project methodology
- Experience with advanced application prototyping
- Experience in the analysis and design of Microsoft Azure Cloud Based Applications and advanced workflows using Microsoft Flow & Logic Apps
- Knowledge in Microsoft Power Platform App
- Experience with creating and managing user stories using Microsoft Team Foundation Server and DevOps and/or Jira
- knowledge of design methodologies in Internet-based and/or distributed environments
- Familiarity with ITIL Processes for Change/Release, relational and hierarchical data base technologies, use of information retrieval packages using SQL and other query
- knowledge of front end, web-based technologies and data-mining/reporting-based COTS tools encompassing feasibility studies, requirements definition, analysis, prototyping, system design, implementation, testing and maintenance
- Advanced technical knowledge of large hardware and software operations and utilities, productivity tools, client server architecture, online processing systems, web-based technologies, Commercial off-the-shelf (COTS) and database management systems
- Ability to perform/complete business/systems analysis, consultation, information management, design, development, testing including completion of implementation and installation related tasks
- Ability to translate client business requirements into functional and information documentation
- experience in creating business process models, user stories, information models and requirements.
- Knowledge of IT governance processes (IT Project and Enterprise Architecture related).
- Knowledge of rules-based engines based in COTS applications
- Knowledge of emerging IT trends and technologies
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards