RQ09437 - Sr. Solutions Designer - CRM

Source Code; Toronto; Hybrid; CAD 110,000 - 150,000; Full time

Job summary

Source Code in Downtown Toronto seeks a Sr. Solutions Designer - CRM to lead the design, integration, and delivery of Salesforce-based hosting solutions across complex CRM environments.

You will work in a hybrid model, applying accessibility standards (AODA) and driving Agile development while ensuring security and privacy across web and mobile platforms.

Qualifications

• Hands-on experience designing, supporting, developing, maintaining, and configuring Salesforce CRM solutions.
• Salesforce Certification required.
• Experience with Vlocity capabilities and Salesforce Lightning Web Components (LWC).
• Knowledge of AODA accessibility standards and compliant solutions.

Responsibilities

• Design hosting technology solutions based on client service specifications and standards.
• Plan, implement and support complex CRM systems.
• Document processes and technical designs and update build books.
• Integrate Salesforce with other applications using web services or other mechanisms.

Skills

Hands-on CRM design

Salesforce Experience Cloud

CRM integration

Agile methods

Education

Salesforce Certified Experience Cloud Consultant

Tools

Vlocity Platform

FlexCards

DataRaptors

Integration Procedures

OmniScripts

Lightning Web Components (LWC)

Job description

About the job RQ09437 - Sr. Solutions Designer - CRM

RQ09437 - Sr. Solutions Designer - CRM

Downtown, Toronto

Hybrid - Candidate MUST work 3 days onsite and 2 days remote

Security Level CRJMC

Responsibilities:

• Ensure Accessibility standards are met (AODA)
• Design of hosting technology solutions based on the clients service specifications, standards, policies, best practices
• Planning, implementing and supporting complex CRM systems
• Documenting processes and technical designs and updating build books
• Configurating and integrating Salesforce with other applications using web services or other mechanisms
• Ensure development of application solution is implemented and in accordance with the business requirements
• Conducting research and assessment of options for technical design issues
• Contributing to design/development project plans, including work breakdown and resources estimates
• Ensure unit testing meets expected functionality requirements
• Ensuring compliance with architecture framework and system standards, and Agile Development Methodology
• Leading-edge technologies, design criteria including usability, security, and privacy for web and mobile applications
• Knowledge transfer and documentation as prescribed by the Project Manager and Manager
• Developing and maintaining system design models, program codes, technical documentation, and specifications
• Ensure development of application solution is implemented and in accordance with the business requirements.

MUST-HAVES:

• Demonstrated hands-on - experience designing, supporting, developing, maintaining, and configurating Sb
• Salesforce Certified Experience Cloud Consultant
• Experience with Vlocity platform capabilities, including FlexCards, DataRaptors, Integration Procedures, Calculation Matrices and Procedures, OmniScripts, Vlocity Data Model, and Salesforce.com Lightning Web Components (LWC)
• Salesforce Dynamic Forms.
• Experience implementingAODA-compliantsolutions