RQ09107 - Solutions Designer - Senior

Rubicon Path; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A technology solutions company is seeking a Senior Solutions Designer to undertake the design of hosting technology solutions. The ideal candidate will have over 7 years of experience with Oracle Siebel CRM or Adobe AEM technologies, excellent communication skills, and a proven ability to develop business solutions. Responsibilities include creating process flows, conducting user research, and ensuring adherence to QA standards.

Qualifications

• 7+ years of experience in designing solutions with Oracle Siebel CRM or Adobe AEM technologies.
• Ability to develop business design documents and functional/non-functional requirements.
• Experience with user experience and accessibility standards relevant to WCAG/AODA.

Responsibilities

• Design hosting technology solutions based on client specifications and best practices.
• Develop high-level application flows and detailed process flows.
• Create quality assurance plans and write test cases.

Skills

Oracle Siebel CRM

Adobe AEM

User experience design

Usability testing

Wireframes

Documentation of business requirements

Analytical skills

Communication skills

Tools

Figma

Adobe XD

Job description

About the job RQ09107 - Solutions Designer - Senior

Description:

Responsibilities: Undertakes the design of hosting technology solutions based on the client?s service specifications, standards, policies, best practices and cost models, in order to meet client application business requirement and project/initiative deliverables.

Technical Solution and Development Skills – 40%

• At least 7+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies
• Experience with developing business design document, functional & non- functional requirements
• Experience with developing high level application flows to support the business requirements.
• Experience in creating detailed process flows, developing high-level screen designs that map steps within a process to actual views in software solutions
• Experience with solutions and designs with user experience and accessibility (WCAG/AODA)
• Experience conducting user research and usability testing
• Experience developing user personas and user journey maps
• Experience analyzing user feedback and designing solutions to address user issues and pain points
• Experience creating wire frames and high-fidelity mockups with UI prototyping software such as Figma or Adobe XD
• Experience researching and applying industry best practices
• Demonstrated experience in developing use cases (business/system), identifying and documenting business rules
• Demonstrated experience with the creation and analytical process of business requirement documents
• Demonstrated experience in identifying risk and providing solutions
• Demonstrated experience with creating quality assurance plan and writing test cases
• Demonstrated experience with change management methodologies
• 7+ years of experience in Siebel, and Adobe AEM Solution implementation
• Demonstrated experience with documenting test strategies, scenarios, plans for user acceptance testing (UAT)
• Demonstrated experience in creating and updating business architecture artefacts
• Demonstrated experience with rational unified process (RUP)
• Experience in developing application view visibility and CRUD (create, read, update, delete) matrix
• Experience with developing application screen mock-ups and screen flows; translate screen design and workflows into Wireframes and or prototype

Soft Skills – 20%

• Strong communication skills; both written and verbal
• Ability to develop and present new ideas and conceptualize new approaches and solutions
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
• Demonstrated ability to work effectively with functional and technical teams
• Demonstrated ability to participate in a large team and work closely with other individual team members
• Proven analytical skills and systematic problem solving
• Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change
• Demonstrated ability to work well and communicate effectively with clients; bridging client business requirements to technical team

Public Sector Experience – 5%

• Experience with Public Sector Transfer Payment (Grant) Model would be an asset.
• Experience with ensuring that corporate QA standards are followed and maintained would be an asset.

Must Have

• At least 7+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies
• Experience with developing business design document, functional & non- functional requirements
• 7+ years of experience in Siebel, and Adobe AEM Solution implementation

Nice to have

• Experience with Public Sector Transfer Payment (Grant) Model would be an asset.
• Experience with ensuring that corporate QA standards are followed and maintained would be an asset.