RQ00132 - Systems Administrator/Operations Support Specialist - Senior

Do you have experience in setting up user access and user profiles, backup and recovery, and day-to-day computer systems operations? Do you have excellent analytical, problem-solving and decision-making skills? If so this would be a great opportunity for you!

Our client is looking for a Senior Systems Administrator/Operations Support Specialist for a 6 month contract in Toronto. This is a hybrid role.

Advantages

• Hybrid – 2 days a week onsite
• Earn a competitive rate within the industry
• Exposure to Complex Environments
• Hands-On with Enterprise Technologies
• Collaborative Team Culture

Responsibilities

• Providing systems administration and systems operations support for day-to-day computer systems operations.
• Performing software upgrades, applying patches, and providing customer interface to ensure requested changes are implemented, monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources.
• Upkeeping, configuring, installing and supporting the clients, network and coordinate the various systems. Implementation and administrative experience on Microsoft SCOM 2022 version.
• Performing administrative tasks on System Center Operation Manager console.
• Performing migration and version upgrade for SCOM Management Server, Gateway Server and SCOM agents.
• Performing integration with OpenText Operation Bridge for Event, topology and metrics exchange.
• Deploying custom monitoring for Active Directory, MS Exchange, DNS, SQL, F5 Devices, storage devices, Citrix NetScaler, etc.
• Developing Microsoft Windows PowerShell scripting engine to automate tasks with SCOM.
• Deploying SNMP and agent-based monitoring for servers and network devices.
• Developing custom management packs, custom policy, and rules to manage out of box monitoring.
• Providing application support for the SCOM platform and create and maintain monitoring and notification rules.
• Reviewing and updating SCOM console security, applying patches, creating SCOM console roles and reviews, and creating and installing custom Management Packs (MP) as needed.
• Delivering SCOM views via Remote Desktop Web Access, creating custom reports on results of SCOM monitoring, using SQL Server Reporting Services (SSRS) technologies, and providing problem resolution for SCOM components and related custom scripts.
• Performing day-to-day troubleshooting, agent issues, alert acknowledgment, event log analysis, network issues, script update, and maintenance activities on SCOM tool.

Qualifications

General Skills:

• Experience at the specified experience level setting up user access and user profiles, backup and recovery, and day-to-day computer systems operations.
• Experience with one or more operating systems.
• Experience with one or more hardware platforms.
• Experience with information retrieval packages.
• Experience with one or more communications protocols. Experience with middleware and gateways.
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; and interpersonal skills. A team player with a track record for meeting deadlines.

Must Haves:

• 3-5 years’ experience in SCOM
• 3-5 years’ experience in Active Directory
• 3-5 years’ experience in Infrastructure
• 3-5 years’ experience with monitoring tools

Desirable Skills:

• Possesses experience in server and active directory administration
• Has knowledge of backup, restoration and archival processes (Azure Backup skill is an asset)
• Has exposure to other monitoring solutions like ClientBridge, Grafana
• Experience with Ansible Tower, Terraform or other automation platforms is nice to have

Summary

If you are interested in the Senior Systems Administrator/Operations Support Specialist in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.