Route Supervisor

Who We Are

Emterra Group is a dynamic, growth-oriented, and safety-focused group of companies. Our organization has been deemed an “essential service” by providing collection and processing for recycling, organics, and waste that keeps our communities clean and safe. With customer service and safety as our focus, we are looking for an energetic and driven employee to support our growing company and play a crucial role in waste diversion and the circular economy. Emterra is proud to be recognized as one of Canada’s Greenest Employers, a certified diverse supplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC) and the Canadian Women Business Enterprise National Council (WBE).

We are currently searching for a dynamic, energetic Route Supervisor to join our team. Reporting to the Operations Manager you will be a hands-on supervisor assisting with all aspects of the collection operations, as well as supporting the needs of municipal contracts. You will develop the skill set to ensure the highest standard of operational excellence and environmental health and safety to ensure our customers attain the best level of service.

What will you do?

• Directing supervision of all drivers, ensuring ongoing training requirements, discipline and procedural implementation.
• Working alongside the Operations Manager to maintain adequate staffing levels, including participating in interviews and pre-employment Road Tests.
• Conducting ongoing observational behaviour assessments/driver training to uncover any performance issues, and creating an action plan to correct.
• Tracking ongoing service/driver issues and documenting any action required.
• Attaining all the necessary information regarding any issues by maintaining courteous, prompt, and efficient customer relations.
• Ensuring a healthy and safe working environment for all workers, and reporting any related issues immediately to the Operations Manager.
• Ensuring company policy, systems, and industry related training is delivered to all drivers as needed.
• Performing Accident Investigations when company vehicles are involved in traffic accidents.

What will you bring?

• Preference will be given to those candidates with Waste Management experience.
• Proficiency with performing pre and post trip inspections, as well as accident investigations.
• Strong communication and interpersonal skills.
• Able to plan, prioritize and execute against tight timelines.
• Intermediate database, spreadsheet, and word processing skills within a Microsoft environment.
• DZ license an asset (G license required).

What do we have to offer you?

• Base salary along with a comprehensive Group Insurance Plan.
• A solid organization within which you are able to develop your competencies for future growth.
• A family-oriented culture with an entrepreneurial mind-set that encourages you to take ownership of your role and effect change.

Are you ready to jumpstart your career by joining one of Canada’s Greenest Employers and become part of the environmental solution? If so, apply now! We appreciate all applicants who apply however only those who are qualified, will be contacted.

Emterra Group is committed to maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our Human Resources Department. Reasonable accommodations will be assessed on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.