Route Service Representative (4-Day Workweek)

Cintas Canada; Edmonton; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

4-day workweek

Paid vacation

RRSP/DPSP

Insurance (company-paid)

Career advancement

Training program

Job summary

Cintas Canada in Edmonton is seeking a Route Service Representative to manage and grow customer accounts within the Rental Division. You will drive along an established route, delivering and picking up uniforms and facility services products, while building lasting relationships with customers.

This role emphasizes customer focus, safety, and upselling, with a solid base salary plus monthly and quarterly incentives.

Qualifications

• Valid, full, unrestricted driver’s license for commercial truck (>10,000 lbs).
• Must meet physical requirements.
• Strong customer service orientation.
• Self-motivation and ability to work in a teamwork-based environment.
• Positive attitude with strong organization and service spirit.
• High school diploma, GED, or equivalent military service.

Responsibilities

• Act as the face of Cintas to customers; build rapport with decision makers.
• Ensure quality standards and proactively resolve customer concerns.
• Grow the existing customer base by upselling and cross-selling additional products and services.
• Negotiate service agreement renewals and control inventory while maintaining professional and safe behavior.
• Comply with driving and vehicle regulations.

Skills

Customer service

Teamwork

Self-motivation

Organization

Positive attitude

Education

High School Diploma or GED

Job description

Job Title: Route Service Representative

Job Overview

Cintas seeks Route Service Representatives to manage and grow customer accounts in the Rental Division. Partners drive along an established route, servicing and selling within an existing customer base. This is a physical, fast-paced, indoor/outdoor position delivering and picking up uniforms, shop towels, chemical cleaning products, and other facility service products.

Responsibilities

• Act as the face of Cintas to customers; build rapport with decision makers.
• Ensure quality standards and proactively resolve customer concerns.
• Grow the existing customer base by upselling and cross-selling additional products and services.
• Negotiate service agreement renewals and control inventory while maintaining professional and safe behavior.
• Comply with driving and vehicle regulations.

Qualifications

• Valid, full, unrestricted driver’s license for commercial truck (must weigh >10,000 lbs.)
• Must meet physical requirements of the position.
• Strong customer service orientation.
• Self‑motivation and ability to work in a teamwork‑based environment.
• Positive attitude with strong organization and service spirit.
• High school diploma, GED, or equivalent military service.

Benefits

• Competitive pay; monthly/quarterly performance bonuses and incentives.
• Comprehensive 10‑week training program.
• Solid base salary and commission potential after route assignment.
• Predominantly 4‑day workweek and no nights or weekends for majority of staff.
• Paid vacation and holidays.
• Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP).
• Disability, life and AD&D insurance, 100% company‑paid.
• Skill development, training, and career advancement opportunities.
• Health care coverage for many services not covered by provincial system, at no cost to employee‑partners.

Equal Opportunity Employment

In accordance with applicable laws, Cintas provides accommodations for applicants and promotes a workplace inclusive of all protected characteristics. This is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, disability, protected veteran status, or other legally protected categories.