Route Sales and Service Representative

HireLive; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading service company is seeking a Route Coverage Specialist to cover delivery routes when regular representatives are unavailable. Responsibilities include delivering and picking up products, providing exceptional customer service, and ensuring operational excellence. The ideal candidate must possess a valid driver's license, meet DOT requirements, and have strong problem-solving and communication skills. This full-time position offers benefits such as dental, vision, and life insurance.

Benefits

Dental insurance

Life insurance

Paid time off

Vision insurance

Qualifications

• Valid driver's license and a clean driving record required.
• Must meet DOT requirements, including a physical exam.
• Strong customer service abilities and able to work independently.

Responsibilities

• Learn multiple routes to provide seamless service when an RSR is absent.
• Safely load, transport, and unload products to customers.
• Deliver high-quality service and build strong customer relationships.

Skills

Customer Service Skills

Problem-Solving

Communication

Education

High school diploma, GED, or military service

Job description

UniFirst is HIRING - ROUTE COVERAGE SPECIALIST

Location: ONTARIO, CA

ONE DAY ONLY / In-Person Interviews - THURSDAY, OCTOBER 32

APPLY NOW to Secure Interview (8 am - 4:30 pm)

• $24.059 Hourly
• $68,809 Annually
• Paid Weekly
• Full-Time
• Starting time is 5:00 am/6:00 am
• 10-Hour dates

Full-Time: MONDAY - FRIDAY (NO WEEKENDS)

A UniFirst Route Coverage Specialist covers delivery routes for unavailable Route Service Representatives (RSRs), delivering and picking up products, providing customer service, and resolving issues to maintain customer satisfaction and build relationships. The role requires proficiency across multiple routes, accurate record-keeping, vehicle maintenance, safe driving, and effective communication with customers and leadership. Key Responsibilities

Responsibilities

• Route Coverage: Learn multiple routes to provide seamless service when an RSR is absent.
• Product Delivery & Pickup: Safely load, transport, and unload clean garments and other products to customers, while also collecting soiled items.
• Customer Service: Deliver high-quality service, resolve customer requests independently, and build strong customer relationships.
• Operational Excellence: Accurately manage invoices, conduct inventory audits, and ensure the safety and appearance of the assigned vehicle.
• Safety: Adhere to all traffic laws, safety standards, and company policies.
• Problem-Solving: Address customer needs and resolve service issues to ensure customer satisfaction and loyalty.
• Communication: Effectively communicate customer feedback and potential solutions to location leadership.

Qualifications

• Driver's License: A valid driver's license and a clean driving record are required, with a minimum age of 21 years old.
• DOT Compliance: Must meet Department of Transportation (DOT) requirements, including a physical exam.
• Education: A high school diploma, GED, or military service is required.
• Customer Service Skills: Strong customer service abilities and the ability to work independently yet maintain a team-oriented mindset.
• Physical Stamina: Must be able to lift, carry, and push up to 50 pounds and stay on their feet for extended periods.
• Tech-Savvy: Comfortable using and learning new technologies for operational efficiency.

Job Type: Full-time

Benefits:

• Dental insurance
• Life insurance
• Paid time off
• Vision insurance