Room Attendant - Starting March 2025

The Cove Lakeside Resort | West Kelowna, BC; West Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a luxury all-suite resort nestled in the stunning Okanagan Valley, where you can thrive in a supportive environment focused on service excellence. As a Room Attendant, you will play a vital role in ensuring guests enjoy a clean and comfortable stay. This position offers a dynamic work atmosphere with opportunities for growth, competitive wages, and a summer incentive bonus. Whether you are starting your career in hospitality or seeking a long-term opportunity, this role is perfect for those who value teamwork and dedication to guest satisfaction. Become part of a team that prides itself on creating memorable experiences for every visitor!

Benefits

Health Benefits

Employee Discount Program

Employee Events and Incentives

On-the-job Training

Opportunities for Advancement

Qualifications

• Ability to work under pressure and prioritize tasks effectively.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Clean and maintain guest rooms to exceptional standards.
• Replenish room supplies and report maintenance issues.

Skills

Attention to Detail

Time Management

Organizational Skills

Communication Skills

Ability to Multi-task

Education

Legally eligible to work in Canada

Tools

WHMIS knowledge

Job description

The Cove Lakeside Resort located in West Kelowna, British Columbia's beautiful Okanagan Valley is a luxury all-suite resort. With a tranquil waterfront setting and majestic views of Okanagan Lake, we are a place where the beauty and solitude of nature is just 15 minutes from the shops and restaurants of downtown Kelowna.

The Cove Lakeside Resort provides competitive employment packages for its team members, including health benefits, competitive wages, employee discount program, employee events and incentives, on-the-job training and opportunities for advancement.

As an equal opportunity employer built on service excellence, our reputation is strengthened through our vision, mission and core values with the most important component our employees. Without dedicated individuals on our team, we would not have achieved the level of success that we have come to be so proud of today. If you are looking for a long-term career or a start to a rewarding career in hospitality join our team of service excellence superstars today!

OVERVIEW

The Room Attendant is responsible for providing our guests a clean and comfortable room, while achieving high standards of cleanliness.

RESPONSIBILITIES

1. Strip vacant guest rooms of bedding, towels, garbage etc.
2. Clean guest rooms as allocated achieving exceptional standards of cleanliness and presentation at all times.
3. Replenish room supplies including toiletries, linen and terry in an efficient and cost-effective manner.
4. Inspect condition of all room furnishings, draperies, hotel provided kitchen housewares and supplies including, coffee makers, dishes, cutlery, etc.
5. Report all damages and/or require maintenance.
6. Report all lost and found following Resort procedures.
7. Return and restock carts at the end of shift.
8. Carry out deep cleaning as required.
9. Provide guests with exceptional customer services when addressing questions, concerns or complaints.
10. Perform duties of House Attendant or Public Spaces Attendant as required.

REQUIREMENTS

1. Works well under pressure, can multi-task and is able to prioritize.
2. Possess a keen eye for detail.
3. Self-starter, with time management and organizational skills.
4. Excellent communication skills (verbal and written).
5. Knowledge of WHMIS and chemical use.
6. Flexible, efficient and punctual.
7. Able to work independently, or in a team environment.
8. Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance.
9. Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
10. Stand, sit, or walk for extended periods of time.
11. Qualified applicants must be legally eligible to work in Canada and, where applicable, possess a valid work or study permit that allows the candidate to fulfill the requirements of the role.

Wage: $20.60 per hour plus summer incentive bonus.

Job Type: Permanent, Seasonal.

Schedule: Full Time, Part Time - including weekends and holidays.

We thank all interested candidates for their application; only those selected for an interview will be contacted.