Room Attendant (part-time, must be work weekends & holidays)

Easton's Group of Hotels; Markham; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading hospitality company that values exceptional service and teamwork. As a Room Attendant, you will play a vital role in ensuring guest satisfaction by maintaining cleanliness and comfort in guest rooms. This position offers a full-time opportunity with competitive pay and benefits, including hotel discounts and social events. Embrace the chance to work in a multicultural environment that promotes equity, diversity, and inclusion. If you are passionate about hospitality and enjoy creating memorable experiences, this is the perfect opportunity for you.

Benefits

Employee Social Events

On-Site Parking

Discounted Staff Meals

Hotel Discounts at Marriott properties

Qualifications

• Basic reading, writing, and math skills required.
• Some housekeeping experience preferred.
• Must be able to work in a fast-paced environment.

Responsibilities

• Clean and service assigned rooms according to established standards.
• Respond to guest complaints and special requests.
• Promote teamwork through daily communication with other departments.

Skills

Customer Service

Attention to Detail

Teamwork

Problem-Solving

Organizational Skills

Education

High School Diploma

Job description

Courtyard and TownePlace Suites Toronto Northeast Markham is looking for someone with strong customer service skills and hotel front desk experience to join our team as a Room Attendant!

About Easton’s Group Of Hotels

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

About The Hotel

Embark on a journey with Courtyard and TownePlace Suites Toronto Northeast Markham —the epitome of comfort, connectivity, and culinary delights. We are extending an invitation to you to join our exceptional team and contribute to the unparalleled experiences we offer.

Courtyard and TownePlace Suites Toronto Northeast Markham is a 299-room hotel, owned and operated by Easton's Group of Hotels. As Canada’s First Stacked dual-branded hotel, our location near Highway 404 provides seamless accessibility to Scarborough, Richmond Hill, North York, and Thornhill. Explore vibrant surroundings while delivering memorable staycations or productive business trips.

Courtyard and TownePlace Suites Toronto Northeast Markham is not just a hotel; it's a haven for both leisure and business travelers. If you are passionate about delivering exceptional service and creating cherished memories, we invite you to be part of a team that transcends expectations.

Join us for a journey where your dedication meets unparalleled hospitality, leaving an indelible mark on our guests' experiences. Let's create memorable moments together.

This hotel is operated under a license from Marriott International, Inc. or one of its affiliates.

About The Position

Job Overview

Clean guest rooms and/or other assigned areas in a timely and thorough manner to ensure total guest satisfaction.

Duties And Responsibilities

• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning, and sanitizing bathrooms, removing trash, etc. This may include cleaning of the kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
• Notify the supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to the supervisor according to established procedures.
• Report to the supervisor needed repairs or unsafe conditions.
• Respond to guest complaints, and special requests to ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
• Maintains linen cart and supplies neat and organized to department standards.
• Maintains security of equipment, keys and supplies issued each day.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards.
  
  

Qualifications And Requirements

• Basic reading, writing, and math skills.
• Some housekeeping experience.
• Must be comfortable in physical work, long period of standing, pushing, and lifting.
• Must be able to speak basic English.
• Friendly and hospitality-focused.
• Attention to detail.
• Ability to work under pressure in a fast-paced, stressful environment.
• Organizational skills
• Teamwork
• Problem-solving
• Must be able to work any days of the week, including weekends and holidays. Schedules differ each week.
• Must be able to work 5 days a week for this full time position.
• *** A SUCCESSFUL CANDIDATE MUST BE ABLE TO: work fast pace, perform physical work, and be friendly and hospitality-focused
  
  

Work Area: Hallways, guestrooms, staff area.

Compensation

Pay Rate

• $19 per hour during probationary period, $20 after successfully passing probation
  
  

Benefits

• Employee Social Events
• On-Site Parking
• Discounted Staff Meals
• Hotel Discounts at Marriott properties worldwide
• Marriott recognized training
  
  

Easton’s Group of Hotel is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and protected veterans’ status. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Must be able to work Saturdays, Sundays, Holidays