Room Attendant (Full Time) | Valhalla Hotel & Conference Centre

Earn Aeroplan; Northwestern Ontario; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading hotel group is seeking a Housekeeping Room Attendant to ensure guest satisfaction through the cleaning and servicing of rooms. This role involves routine cleaning duties, maintaining standards, and addressing guest requests in a fast-paced environment. Candidates should have physical stamina and a positive attitude, with opportunities for development and recognition.

Benefits

Education Reimbursement

Annual Wellness Credit

Team Member Referral Program

Leadership Development

Team Building Events

Culture of Recognition Program

Qualifications

• Ability to lift and carry objects up to 25 pounds.
• Must be available to work weekdays, weekends, and holidays.

Responsibilities

• Cleans and services guest rooms and bathrooms.
• Replenishes guestroom and bath supplies.
• Attends to guest calls and requests.

Skills

Attention to Detail

Physical Stamina

Customer Service

Job description

We are currently looking for a Housekeeping Room Attendant. The Room Attendant performs routine duties in the cleaning and servicing of guest rooms and bathrooms under the supervision of the Housekeeping Supervisor and / or the Executive Housekeeper. The Room Attendant is expected to promote a positive image of the property to guests and must be pleasant, honest, friendly, and able to address guest requests and problems.

What We Offer

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
• Education Reimbursement for you (and your children!)
• Annual Wellness Credit
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition Program

Key Responsibilities

Reporting to the Executive Housekeeper and / or designate, the Room Attendant is responsible for :

• Enters and prepares the room for cleaning;
• Makes the bed(s) according to hotel standards;
• Replenishes guestroom and bath supplies;
• Delivers and retrieves items on loan to guests e.g. iron and ironing boards;
• Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required;
• Maintains work area and equipment according to hotel standards;
• Attends to guest calls, guest requests / guest complaints in the area assigned to him;
• Responsible for achieving and exceeding guest satisfaction;
• Other duties as assigned.

What we are looking for...

• Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
• Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
• Stand, sit, kneel, or walk for an extended period across an entire work shift;
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
• Must be available to work weekdays, weekends, and holidays as required.

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